
Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM
Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM provides essential platform licensing with ongoing ESS maintenance, ensuring your critical on-premises infrastructure remains operational and supported.
- Access to: Continued software updates and patches to maintain security and performance.
- Coverage for: Essential Maintenance (ESS) for your Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM license.
- Protection against: Potential operational disruptions due to software issues or outdated versions.
- Entitlement to: Technical support for critical issues, minimizing downtime and impact on business operations.
Product Overview
Product Overview
This subscription provides the Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM platform license, bundled with Essential Maintenance (ESS) and support. It ensures your on-premises infrastructure benefits from continuous software updates, security patches, and access to technical assistance for critical issues.
Designed for businesses operating their own IT infrastructure, this license is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates directly into your existing server room or data center environment, providing a foundation for your core IT operations without the overhead of enterprise-level management.
- Platform Access: Unlocks the full capabilities of the Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM.
- Subscription Billing: Predictable annual costs for software access and maintenance.
- On-Premises Focus: Tailored for businesses managing their own physical infrastructure.
- ESS Maintenance: Includes essential support and updates for continued operation.
- Compliance Assurance: Helps maintain software currency for regulatory and security requirements.
This Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM license with ESS maintenance is the right choice for SMB and mid-market teams needing reliable on-premises platform functionality and support.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and performance enhancements for their on-premises Arctera platform. This ensures the software remains protected against emerging threats and operates at peak efficiency.
on-premises servers, core business applications, data center operations, IT infrastructure management
Continued Operational Uptime
Streamline operations by ensuring critical on-premises systems remain available with ongoing ESS maintenance. This proactive approach minimizes the risk of unexpected downtime and business interruption.
business-critical systems, server room environments, IT operations continuity, infrastructure stability
Technical Support for Critical Issues
Automate issue resolution by providing access to technical support for urgent problems impacting the Arctera platform. This ensures that IT professionals can quickly address critical incidents and restore normal business functions.
on-premises IT support, incident response, business continuity planning, IT troubleshooting
Key Features
Arctera INFOSCALE FOUNDATION XPLAT 1 CORE PLUS ONPREM License
Grants access to the core features and capabilities of the Arctera platform for your on-premises environment.
Essential Maintenance (ESS) Subscription
Provides ongoing software updates, patches, and technical support to ensure continued operation and security.
On-Premises Deployment Focus
Designed for businesses that manage their own physical server infrastructure, offering direct control and integration.
Subscription Billing Model
Offers predictable costs for software access and maintenance, simplifying IT budget management.
Core Platform Functionality
Unlocks the essential features required for managing and operating your business's core IT services on-premises.
Industry Applications
Manufacturing & Industrial
These organizations often rely on stable, on-premises infrastructure for operational technology and core business systems, requiring consistent platform support and updates to avoid production disruptions.
Finance & Insurance
Financial institutions require robust, secure, and compliant on-premises solutions to manage sensitive data and critical trading or operational systems, benefiting from continuous maintenance and support.
Healthcare & Life Sciences
Healthcare providers and labs often maintain on-premises systems for patient data management and operational efficiency, necessitating reliable software with ongoing support to meet strict regulatory and uptime requirements.
Legal & Professional Services
Law firms and professional service organizations manage confidential client data on-premises and depend on uninterrupted access to their core IT platforms, making ongoing maintenance and support crucial for business continuity.
Frequently Asked Questions
What is included in the ESS Maintenance?
ESS Maintenance typically includes access to software updates, security patches, and technical support for critical issues related to the licensed Arctera platform.
Is this license suitable for cloud deployments?
This specific license is designated for on-premises deployments, meaning it is intended for use on your own physical servers and infrastructure, not in a public cloud environment.
How is the license term managed?
This is a subscription-based license, meaning it is billed on a recurring basis, typically annually, providing continuous access to the software and maintenance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.