Arctera INFOSCALE ENTERPRISE XPLAT 1 CORE PLUS ONPREM STD SUB + ESSENTIAL MAINTENANCE CO
Arctera INFOSCALE ENTERPRISE XPLAT 1 CORE PLUS ONPREM STD SUB + ESSENTIAL MAINTENANCE CO provides critical software subscription and maintenance for your on-premises enterprise platform, ensuring ongoing operational integrity and access to essential support.
- Essential Maintenance: Coverage for critical updates, patches, and technical support to keep your Arctera platform running optimally.
- Subscription Access: Continuous entitlement to the INFOSCALE ENTERPRISE XPLAT software features and functionalities.
- On-Premises Focus: Designed specifically for your company's private infrastructure, ensuring data control and compliance.
- Operational Continuity: Minimizes downtime risk and ensures your business-critical applications remain available and performant.
Product Overview
Product Overview
This offering bundles a subscription for the Arctera INFOSCALE ENTERPRISE XPLAT platform with essential maintenance, specifically for a 1-core on-premises deployment. It ensures your business has continuous access to the software's capabilities and the necessary support to maintain its operation and security.
IT Managers and IT Professionals in SMB and mid-market companies utilize this subscription and maintenance package to manage their core enterprise platform. It integrates directly into their existing on-premises infrastructure, providing a predictable cost model for essential software licensing and support.
- Platform Licensing: Grants access to the core features and functionalities of the Arctera INFOSCALE ENTERPRISE XPLAT.
- Essential Maintenance: Includes critical software updates, patches, and technical assistance for the licensed platform.
- On-Premises Deployment: Tailored for environments where the software is installed and managed within your own data center.
- Subscription Billing: Provides a predictable, recurring cost model for software access and ongoing support.
- Core Plus Configuration: Refers to a specific licensing tier that unlocks advanced capabilities beyond basic functionality.
This Arctera subscription and maintenance package is ideal for businesses seeking reliable on-premises enterprise IT solutions without the overhead of managing complex licensing and support contracts independently.
What This Enables
Ensure Continuous Platform Operation
Enable teams to maintain uninterrupted access to the full feature set of the Arctera INFOSCALE ENTERPRISE XPLAT. This ensures business-critical applications and workflows dependent on the platform continue to function without disruption.
on-premises infrastructure, core business applications, IT operations management, predictable software access
Maintain Software Compliance and Security
Streamline the process of staying current with software updates and security patches provided through essential maintenance. This helps organizations meet regulatory requirements and protect against emerging cyber threats.
data security, regulatory compliance, IT infrastructure management, risk mitigation
Access Expert Technical Support
Automate access to specialized technical assistance for the Arctera INFOSCALE ENTERPRISE XPLAT platform. This ensures that when issues arise, your IT team can quickly resolve them with vendor-backed expertise.
IT support, troubleshooting, platform stability, operational efficiency
Key Features
Arctera INFOSCALE ENTERPRISE XPLAT Core License
Grants access to the advanced capabilities of the enterprise platform for your specific 1-core deployment.
Essential Maintenance Coverage
Provides critical software updates, patches, and technical support to ensure platform stability and security.
On-Premises Deployment Focus
Designed for businesses that require full control over their IT infrastructure and data.
Subscription Billing Model
Offers a predictable, recurring cost for software access and ongoing support, simplifying IT budgeting.
Core Plus Configuration
Unlocks a specific set of enhanced features and functionalities beyond standard licensing tiers.
Industry Applications
Finance & Insurance
Financial institutions require robust, secure, and continuously available platforms to manage sensitive data and complex transactions, making essential maintenance and predictable licensing crucial for compliance and operations.
Manufacturing & Industrial
Industrial operators rely on stable IT systems for production and logistics, where platform uptime and access to timely support are critical to prevent costly operational disruptions and maintain efficiency.
Healthcare & Life Sciences
Healthcare providers must adhere to strict data privacy regulations (like HIPAA) and ensure constant system availability for patient care, making secure, compliant, and well-supported on-premises platforms a necessity.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information and require reliable IT infrastructure to support their operations and client service delivery, emphasizing data security and system continuity.
Frequently Asked Questions
What is the term of this subscription and maintenance?
The term is typically annual, as indicated by the subscription billing model. Specific durations are confirmed at the time of purchase.
What does 'Essential Maintenance' cover?
Essential Maintenance includes access to software updates, patches, bug fixes, and technical support from Arctera to keep your platform running smoothly and securely.
Can this license be used for virtualized environments?
This license is for an on-premises deployment, which can include virtualized environments within your own data center. Specific virtualization support details are available from Arctera.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.