Arctera INFOSCALE AVAILABILITY XPLAT 1 CORE PLUS ONPREM SERVICE PROVIDER SUB + ESS MAINT
Arctera INFOSCALE AVAILABILITY XPLAT provides essential on-premises software subscription and maintenance for critical business operations, ensuring continuous service availability.
- Coverage: Access to platform software features and essential maintenance for your on-premises environment.
- Term: Subscription-based licensing with included essential maintenance for predictable operational costs.
- Value: Maintain compliance and ensure continuous operation of your core IT infrastructure.
- Support: Entitlement to essential maintenance services for ongoing platform health and stability.
Product Overview
Product Overview
This offering is a platform software subscription and essential maintenance service from Arctera, specifically designed for on-premises deployments. It unlocks the core availability features of the INFOSCALE platform, ensuring your critical applications and data remain accessible.
IT Managers and IT Professionals in SMB and mid-market companies utilize this subscription to maintain high availability for their business-critical systems. It integrates directly into their existing on-premises infrastructure, providing a foundational layer for operational resilience.
- Platform Access: Unlocks core availability features of the Arctera INFOSCALE platform.
- On-Premises Focus: Tailored for businesses running critical IT infrastructure within their own data centers.
- Subscription Model: Provides predictable, recurring costs for software access and essential maintenance.
- Essential Maintenance: Includes support for ongoing platform health, stability, and critical updates.
- Service Provider Licensing: Specific licensing designed for organizations providing services from their on-premises infrastructure.
This Arctera subscription is the right choice for SMB and mid-market teams needing reliable on-premises availability without the overhead of enterprise-level management.
What This Enables
Enable Continuous Application Uptime
Enable teams to maintain high availability for critical business applications running on-premises. Streamline recovery processes to minimize data loss and operational disruption.
on-premises data centers, business-critical applications, high-availability clusters, disaster recovery planning
Ensure Licensing Compliance
Automate the management of software licenses to ensure compliance with vendor terms and avoid penalties. Streamline the process of tracking and renewing essential platform access.
regulated environments, multi-core server deployments, on-premises software infrastructure, IT asset management
Maintain Operational Stability
Provide IT professionals with access to essential maintenance and support for their on-premises INFOSCALE platform. Protect against unexpected issues that could impact service delivery.
existing on-premises deployments, IT operations teams, infrastructure stability, proactive system management
Key Features
INFOSCALE AVAILABILITY XPLAT Core Features
Unlocks essential software capabilities for maintaining high availability of critical on-premises applications and data.
On-Premises Service Provider Licensing
Provides specific licensing tailored for businesses utilizing their own infrastructure to deliver services.
Essential Maintenance (ESS MAINT)
Ensures ongoing platform health, stability, and access to critical updates for continuous operation.
Subscription Billing
Offers predictable, recurring costs for software access and maintenance, simplifying budget management.
1 Core Plus Licensing
Defines the capacity and scope of the licensed software, ensuring appropriate resource allocation for core functions.
Industry Applications
Finance & Insurance
Financial institutions require continuous availability and data integrity to meet strict regulatory compliance and transaction processing demands, making on-premises availability solutions critical.
Healthcare & Life Sciences
Healthcare providers must ensure uninterrupted access to patient data and critical systems to maintain patient care and comply with HIPAA regulations, necessitating robust availability solutions.
Manufacturing & Industrial
Manufacturers rely on consistent operation of production systems and supply chain management software to avoid costly downtime and meet delivery schedules, making on-premises availability essential.
Legal & Professional Services
Law firms and professional services organizations depend on constant access to client data, case management systems, and communication tools to serve clients effectively and meet deadlines.
Frequently Asked Questions
What is Arctera INFOSCALE AVAILABILITY XPLAT?
Arctera INFOSCALE AVAILABILITY XPLAT is a platform designed to ensure the continuous availability of critical applications and data within an on-premises environment. This specific offering is a subscription license with essential maintenance.
What does 'Service Provider Sub + ESS MAINT' mean?
This indicates a subscription license specifically for service providers operating on-premises, bundled with essential maintenance services. It covers the software access and necessary support for ongoing operations.
Who is the typical buyer for this product?
This product is designed for SMB and mid-market companies that operate their own IT infrastructure on-premises and require high availability for their business-critical systems. This includes IT Managers and IT Professionals responsible for maintaining uptime.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.