Arctera Enterprise Vault Legacy User Subscription + ESS Maintenance
Maintain critical data access and compliance for your legacy systems with an Arctera Enterprise Vault legacy user subscription including ESS maintenance.
- Access to: Continued support and essential maintenance for your Arctera Enterprise Vault legacy user licenses.
- Coverage for: Ensuring operational continuity and access to archived data for critical business functions.
- Protection against: Data loss or compliance violations stemming from unsupported legacy software.
- Entitlement to: Essential updates and technical assistance to keep your legacy archiving solution functional.
Product Overview
Product Overview
This Arctera Enterprise Vault legacy user subscription provides ongoing access and essential support maintenance (ESS) for users managing archived data on-premises. It ensures that your critical legacy data remains accessible and compliant with regulatory requirements.
Designed for businesses with established on-premises archiving solutions, this subscription is ideal for IT Managers and IT Professionals who need to maintain existing Arctera Enterprise Vault deployments without the overhead of managing complex support contracts independently. It integrates into your existing IT infrastructure, safeguarding historical data.
- Continued Software Access: Maintain active use of your Arctera Enterprise Vault legacy user licenses.
- Essential Support Maintenance: Receive critical updates and technical assistance for your on-premises solution.
- Compliance Assurance: Meet regulatory and legal obligations for data retention and retrieval.
- Operational Stability: Prevent downtime and data access issues related to unsupported software.
- Cost-Effective Management: Avoid the expense of full system upgrades by maintaining your current archiving platform.
This subscription is the right choice for SMB and mid-market teams needing to preserve their investment in legacy data archiving while ensuring ongoing support and compliance.
What This Enables
Maintain Compliance for Archived Data
Enable teams to meet stringent regulatory and legal requirements for data retention and retrieval. Ensure that all archived information remains accessible and auditable for compliance purposes.
on-premises deployments, regulated industries, long-term data retention, legal discovery readiness
Ensure Access to Historical Information
Streamline the process of retrieving historical business data for operational needs or audits. Guarantee that critical information from past operations is readily available when required.
business continuity planning, operational reporting, historical analysis, data retrieval workflows
Extend Lifespan of Legacy Archiving
Automate the renewal of support and maintenance for existing on-premises archiving platforms. Avoid costly and disruptive migrations by extending the operational life of your current solution.
existing infrastructure, budget-conscious IT, risk-averse organizations, phased technology adoption
Key Features
Subscription Licensing
Provides ongoing access to Arctera Enterprise Vault legacy user capabilities on a predictable billing cycle.
Essential Support Maintenance (ESS)
Ensures access to vendor support, critical updates, and patches for continued operational stability.
On-Premises Deployment
Allows businesses to maintain control over their data and archiving infrastructure within their own environment.
Legacy User Support
Specifically addresses the needs of organizations still utilizing older versions or user types of Enterprise Vault.
Compliance Enablement
Helps organizations meet regulatory requirements for data retention, retrieval, and auditability.
Industry Applications
Finance & Insurance
Financial institutions must adhere to strict data retention and retrieval regulations like SEC 17a-4, making continuous support for archiving solutions critical for compliance and audit readiness.
Healthcare & Life Sciences
Healthcare providers are subject to HIPAA and other privacy regulations requiring secure, long-term storage and prompt access to patient records, necessitating reliable archiving solutions.
Legal & Professional Services
Law firms and professional services organizations require robust data management for case files and client communications, often subject to discovery requests and stringent retention policies.
Government & Public Sector
Government agencies must comply with public records laws and retention schedules, demanding secure and accessible archiving for a wide range of official documents and communications.
Frequently Asked Questions
What is Arctera Enterprise Vault Legacy User Subscription + ESS Maintenance?
This is a subscription license that provides continued use and essential vendor support (ESS) for legacy users of Arctera Enterprise Vault software deployed on-premises. It ensures your archived data remains accessible and compliant.
Who is this subscription for?
This subscription is for businesses, particularly SMBs and mid-market companies, that have an existing on-premises Arctera Enterprise Vault deployment and need ongoing support and maintenance for their legacy user licenses.
What does ESS Maintenance cover?
ESS Maintenance typically includes access to technical support, critical software updates, and patches necessary to keep your legacy Enterprise Vault environment operational and secure.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.