Arctera MERGE1 PREM ICE CHAT Platform License
This Arctera MERGE1 PREM ICE CHAT platform license provides essential maintenance and feature access for your on-premises deployment over a 36-month term.
- Coverage for: Essential maintenance and support for the Arctera MERGE1 PREM ICE CHAT platform, ensuring continuous operation.
- Entitlement to: Access to standard software features and updates included with the premium ICE CHAT edition.
- License Term: A 36-month subscription period, providing predictable costs and long-term operational planning.
- Value: Maintains compliance and operational readiness by ensuring your platform is supported and up-to-date.
Product Overview
Product Overview
This is a 36-month subscription license for the Arctera MERGE1 PREM ICE CHAT platform, including essential maintenance. It unlocks the premium features of the ICE CHAT edition for a single user and connector on your on-premises infrastructure.
Designed for businesses that own and operate their IT environments, this license is ideal for IT Managers and professionals seeking to maintain critical communication and collaboration tools without the overhead of enterprise-level procurement for every component.
- Platform Access: Grants rights to use the Arctera MERGE1 PREM ICE CHAT software on-premises.
- Essential Maintenance: Includes standard support and updates for the duration of the subscription.
- Single User/Connector: Licensed for one user and one connector, suitable for specific roles or integrations.
- 36-Month Term: Provides a fixed period of license validity and support, simplifying budgeting.
- On-Premises Deployment: Valid for installations managed within your own data center or server room.
Secure your operational continuity and feature set with this predictable, term-based Arctera license for your business's on-premises needs.
What This Enables
Enable Premium Communication Features
Enable teams to utilize advanced ICE CHAT features for enhanced collaboration and communication within the organization. Streamline user interactions with dedicated support for a single user and connector.
on-premises server environments, dedicated communication platforms, business-critical applications, single-site deployments, internal user networks
Ensure Software Compliance and Updates
Maintain compliance with software licensing requirements by securing a valid subscription for your Arctera platform. Automate access to necessary updates and patches to protect against security vulnerabilities.
regulated business operations, IT asset management, controlled software deployments, long-term IT planning, internal IT infrastructure
Guarantee Operational Continuity
Protect against service interruptions by ensuring essential maintenance is active for your on-premises Arctera MERGE1 platform. Coverage for the 36-month term provides peace of mind for critical business functions.
business continuity planning, mission-critical systems, owned and operated IT infrastructure, proactive IT management, stable operational environments
Key Features
Arctera MERGE1 PREM ICE CHAT Edition
Unlocks advanced communication and collaboration features for enhanced user productivity.
1 User, 1 Connector License
Provides specific entitlement for targeted deployment and integration needs.
On-Premises Deployment
Allows full control over data and infrastructure within your own environment.
Standard Subscription + Essential Maintenance
Ensures continuous operation, access to updates, and vendor support.
36-Month Term
Offers predictable costs and long-term operational planning certainty.
Industry Applications
Finance & Insurance
Financial institutions require secure, reliable, and compliant communication platforms to manage sensitive client data and transactions, making on-premises solutions with guaranteed maintenance crucial.
Healthcare & Life Sciences
Healthcare organizations must adhere to strict data privacy regulations like HIPAA, necessitating controlled on-premises deployments with ongoing support to ensure system integrity and compliance.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and depend on uninterrupted communication for case management and client relations, valuing predictable support.
Manufacturing & Industrial
Industrial operations often rely on stable, on-premises IT systems for critical communications and process control, where consistent maintenance and feature access are vital for operational efficiency.
Frequently Asked Questions
What does 'ICE CHAT WIN' refer to?
ICE CHAT WIN typically denotes a specific edition or module of the Arctera platform, likely focusing on real-time chat and communication functionalities, with 'WIN' possibly indicating Windows compatibility or a specific feature set.
What is included in 'ESS MAINT LIC'?
ESS MAINT LIC stands for Essential Maintenance License. This generally includes access to software updates, patches, and basic technical support from the vendor for the duration of the license term.
Can this license be used for multiple users or connectors?
No, this specific license is for one user and one connector only. Additional licenses would be required for more users or connectors.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.