Avaya AAEP R7 Enhanced Call Class Upgrade
Enhance your Avaya AAEP R7 platform with an upgrade to enhanced call class licensing, ensuring advanced call handling capabilities and compliance for your business communications.
- Access to Advanced Features: Unlock sophisticated call routing, class of service controls, and enhanced user management capabilities.
- Subscription Billing: Benefit from predictable, recurring costs with a subscription model that aligns with your operational budget.
- Platform Compliance: Maintain adherence to evolving communication standards and internal policies with updated licensing.
- Continued Operation: Ensure uninterrupted service and access to critical communication features for your end-users.
Product Overview
Product Overview
This is a software license upgrade for the Avaya Aura® Application Enablement Platform (AAEP) R7, specifically for enhanced call class functionality. It provides the necessary entitlement to activate advanced call handling features and management capabilities on your existing Avaya platform.
Designed for businesses that rely on Avaya communication systems, this upgrade is suitable for IT Managers and IT Professionals overseeing SMB and mid-market environments. It integrates directly into your existing Avaya infrastructure, ensuring seamless operation and enhanced control over call services.
- Enhanced Call Control: Enables granular control over call routing and class of service definitions.
- Platform Modernization: Upgrades licensing to support current Avaya R7 platform features.
- Subscription-Based: Offers a flexible, recurring licensing model for predictable budgeting.
- Feature Unlock: Activates specific advanced call handling features previously unavailable.
- Compliance Assurance: Helps meet regulatory and internal policy requirements for call management.
This Avaya AAEP R7 upgrade is the ideal solution for SMB and mid-market teams seeking to optimize their communication platform with advanced features and assured compliance.
What This Enables
Enable Advanced Call Routing
Enable teams to implement more sophisticated call routing strategies based on enhanced call class definitions. This allows for dynamic call distribution and prioritization to improve user experience and operational efficiency.
on-premises PBX, hybrid cloud communications, unified communications platform, IP telephony infrastructure
Streamline Class of Service Management
Streamline the management of user and group call privileges with granular enhanced call class settings. This simplifies administration and ensures that users only have access to the communication services appropriate for their roles.
business process automation, user access control, IT administration efficiency, communication policy enforcement
Automate Compliance Adherence
Automate adherence to internal communication policies and external regulatory requirements through precise call class configurations. This reduces the risk of non-compliance and associated penalties.
regulatory compliance, internal policy management, risk mitigation, secure communications
Key Features
Enhanced Call Class Definitions
Allows for more granular control over call routing, prioritization, and user access to communication features.
Avaya AAEP R7 Platform Compatibility
Ensures seamless integration and operation with your existing Avaya Aura® Application Enablement Platform.
Subscription Licensing Model
Provides predictable operational expenses and flexible access to updated features and support.
Improved Call Management
Enables IT teams to better manage call flows, reduce congestion, and improve overall communication system performance.
Feature Unlock
Activates advanced communication capabilities that may not be available with standard licensing.
Industry Applications
Finance & Insurance
Financial institutions require robust call handling and strict control over communication access to ensure data security and compliance with regulations like FINRA and PCI DSS.
Healthcare & Life Sciences
Healthcare providers need reliable and secure communication systems with features like priority call routing for critical patient care and compliance with HIPAA.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client information and require advanced call management to ensure confidentiality and efficient client communication.
Government & Public Sector
Government agencies often have specific requirements for communication system security, call logging, and access control to meet public service mandates and security protocols.
Frequently Asked Questions
What is an Avaya AAEP R7 Enhanced Call Class Upgrade?
This is a software license subscription that upgrades your Avaya Aura® Application Enablement Platform (AAEP) R7 to unlock advanced call class features. It provides enhanced control over call routing and user access to communication services.
What is the billing model for this license?
This license is provided on a subscription basis, meaning you will have recurring charges for its use. This model offers predictable budgeting and continuous access to platform capabilities.
Does this upgrade require new hardware?
No, this is a software license upgrade. It enhances the functionality of your existing Avaya AAEP R7 platform and does not require the purchase of new hardware.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.