Avaya Aura CC6 CCT Device License
This Avaya Aura CC6 CCT Device per device license subscription provides essential access to contact center functionalities, ensuring your communication platform remains operational and compliant.
- License Term: Subscription-based access to Avaya Aura CC6 CCT device licensing.
- Feature Access: Unlocks critical contact center capabilities for your business operations.
- Compliance Assurance: Maintains adherence to software licensing requirements and vendor standards.
- Operational Continuity: Guarantees continued functionality of your Avaya contact center environment.
Product Overview
Product Overview
This is a per-device software license subscription for the Avaya Aura Communication Manager Contact Center (CCT) platform, version 6. It grants the necessary entitlements to operate a specific number of CCT devices within your Avaya Aura environment.
This license is designed for businesses that utilize Avaya Aura as their core communication infrastructure. It is crucial for IT Managers and IT Professionals responsible for maintaining the contact center's functionality, ensuring compliance, and enabling agent access to essential customer interaction tools.
- Platform Licensing: Subscription license for Avaya Aura CC6 CCT devices.
- Device Specific: Entitlement is tied to individual devices requiring CCT functionality.
- Subscription Billing: Predictable recurring costs for ongoing access and support.
- Feature Enablement: Grants access to core CCT features for agent and supervisor use.
- Vendor Compliance: Ensures your deployment meets Avaya's licensing and support requirements.
This Avaya Aura CC6 CCT device license subscription is the right choice for SMB and mid-market teams needing to maintain and expand their contact center capabilities without the overhead of perpetual license management.
What This Enables
Enable Agent Access to Contact Center Tools
Enable teams to provide consistent customer service by ensuring each agent workstation has the required license for Avaya Aura CC6 CCT. This allows for full utilization of communication and management features.
cloud-hosted telephony, on-premises PBX, hybrid communication systems, unified communications deployments
Streamline Contact Center Operations
Streamline the deployment and management of contact center agents by licensing devices on a per-unit basis. This simplifies tracking and ensures that only licensed, operational devices are active.
distributed workforce, multi-site contact centers, centralized IT management, business process outsourcing
Automate Licensing for Compliance
Automate compliance with Avaya's software licensing terms by subscribing to per-device licenses. This eliminates the risk of audits and ensures continuous access to support and updates.
regulated environments, IT asset management, software lifecycle management, operational efficiency initiatives
Key Features
Per Device Licensing
Ensures precise licensing for each contact center endpoint, preventing overspending and compliance issues.
Subscription Billing
Provides predictable operational expenses and continuous access to software features and vendor support.
Avaya Aura CC6 CCT Functionality
Unlocks essential features for agents and supervisors, enhancing customer interaction quality and efficiency.
Compliance Assurance
Guarantees adherence to Avaya's software licensing policies, mitigating audit risks.
Platform Integration
Seamlessly integrates with your existing Avaya Aura infrastructure for uninterrupted operations.
Industry Applications
Finance & Insurance
Financial institutions require robust and compliant communication systems to handle sensitive customer data and adhere to strict regulatory requirements for call recording and data security.
Healthcare & Life Sciences
Healthcare providers need reliable and secure contact center solutions to manage patient communications, appointment scheduling, and critical information dissemination while complying with HIPAA regulations.
Retail & Hospitality
Retail and hospitality businesses rely on efficient contact centers to manage customer inquiries, reservations, order processing, and support, often requiring scalability for peak seasons.
Government & Public Sector
Government agencies and public sector organizations need secure, auditable, and highly available communication platforms to serve citizens and manage public services effectively.
Frequently Asked Questions
What is an Avaya Aura CC6 CCT Device license?
This is a software license that grants permission to use the Avaya Aura Communication Manager Contact Center (CCT) version 6 software on a specific device within your Avaya network. It is sold on a subscription basis.
What does 'per device' mean for this license?
It means that each individual physical or virtual device that requires access to the CCT features must have its own dedicated license. You purchase one license for each endpoint.
Is this a perpetual license or a subscription?
This is a subscription-based license. You pay a recurring fee for the right to use the software for a defined term, which typically includes access to updates and vendor support.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.