Avaya Aura CC6 Enterprise SIP Voice per Agent License
Avaya Aura CC6 Enterprise SIP Voice per Agent licenses provide essential communication capabilities for your business, ensuring ongoing operational continuity and feature access.
- License Term: Subscription-based access to Avaya Aura Communication Manager features.
- Billing Model: Annual subscription ensures predictable operational expenses.
- Platform Applicability: Designed for Avaya Aura Communication Manager environments.
- Key Value: Maintains compliance and unlocks critical voice communication functionalities.
Product Overview
Product Overview
This Avaya Aura CC6 Enterprise SIP Voice per Agent license is a subscription-based software entitlement that unlocks specific voice communication capabilities within the Avaya Aura platform. It provides the necessary licensing for individual agent endpoints utilizing SIP voice services, ensuring your contact center or unified communications environment operates effectively.
This license is designed for businesses that rely on Avaya's robust communication infrastructure to manage their internal and external voice interactions. It is ideal for IT Managers and IT Professionals overseeing contact centers, customer service departments, or any team requiring advanced voice features within an SMB or mid-market organization.
- SIP Voice Enablement: Grants permission for SIP endpoints to connect and utilize voice services.
- Agent Capacity: Licenses specific agent seats for voice communication operations.
- Subscription Term: Provides access for a defined period, ensuring up-to-date functionality.
- Platform Integration: Seamlessly integrates with existing Avaya Aura Communication Manager deployments.
- Operational Continuity: Supports uninterrupted voice services essential for business operations.
This Avaya license is the right choice for SMB and mid-market teams needing to maintain and expand their Avaya voice communication capabilities with predictable subscription costs.
What This Enables
Enable SIP Voice for Contact Center Agents
Enable teams to utilize SIP endpoints for voice interactions within their Avaya Aura contact center environment. Streamline agent onboarding and ensure all communication channels are active and compliant.
on-premises communication systems, cloud-connected voice services, hybrid IT environments, business process outsourcing operations
Maintain Compliance for Voice Services
Protect your organization from licensing lapses and potential service interruptions by securing the necessary entitlements. Ensure adherence to Avaya's licensing agreements and regulatory requirements for voice communications.
regulated business operations, IT infrastructure audits, risk management programs, business continuity planning
Expand Agent Capacity with SIP
Support the growth of your customer service or sales teams by adding licensed SIP voice agent seats. Automate the provisioning process for new agents requiring voice communication capabilities.
growing customer support teams, seasonal workforce scaling, multi-site contact center deployments, unified communications strategy
Key Features
Avaya Aura CC6 Enterprise Edition
Access to advanced features and scalability required for enterprise-level voice operations within your business.
SIP Voice per Agent Licensing
Enables individual agent seats to utilize SIP protocol for voice communications, supporting modern telephony infrastructure.
Subscription Billing
Provides predictable operational expenses and ensures access to updated software versions and support.
Platform Software License
Grants the right to use the specified software components on your Avaya Aura platform, ensuring compliance.
Agent Endpoint Entitlement
Secures the necessary permissions for each agent's device or softphone to function as a voice endpoint.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure communication systems to handle sensitive client data and transactions, making robust licensing for platforms like Avaya Aura essential for compliance and operational continuity.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted communication for patient care coordination and emergency response, necessitating properly licensed and supported voice platforms to meet strict uptime and data privacy requirements.
Legal & Professional Services
Law firms and professional service organizations handle confidential client information and require secure, dependable communication channels for consultations and case management, making compliant licensing a priority.
Retail & Hospitality
Customer-facing businesses in retail and hospitality rely on efficient communication for sales, support, and operations management, where licensed voice platforms ensure consistent customer service and internal coordination.
Frequently Asked Questions
What is an Avaya Aura CC6 Enterprise SIP Voice per Agent license?
This is a subscription-based software license that grants permission for a single agent endpoint to use SIP voice services on the Avaya Aura Communication Manager platform. It is part of the CC6 Enterprise edition.
What does 'per agent' mean in this context?
It means the license is assigned to an individual agent seat or user who will be making or receiving calls. You need one license per agent requiring voice capabilities.
Is this a perpetual license or a subscription?
This is a subscription-based license, meaning it is valid for a defined term and requires renewal. This model ensures you have access to current features and support.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.