Avaya Aura CC6 Prev POBA Per Agent License
This Avaya Aura CC6 per-agent license subscription ensures your contact center platform remains compliant and fully functional for your business operations.
- License Term: Annual subscription provides continuous access to Avaya Aura CC6 features.
- Coverage Scope: Unlocks essential contact center capabilities on a per-agent basis.
- Value Proposition: Maintain compliance and operational continuity for your critical communication systems.
- Platform Applicability: Directly applies to your existing Avaya Aura contact center infrastructure.
Product Overview
Product Overview
This is a software subscription license for the Avaya Aura Communication Manager 6 (CC6) platform, specifically licensed on a per-agent basis. It grants your organization the necessary entitlements to operate and utilize the contact center functionalities for each active agent seat.
This license is designed for businesses that own and operate their Avaya Aura contact center infrastructure. It is ideal for IT Managers or Business Owners who need to ensure their communication systems are properly licensed, compliant with vendor requirements, and fully operational for their customer service teams.
- Per-Agent Licensing: Cost-effective model that scales with your active agent count.
- Feature Enablement: Unlocks core contact center features for agent productivity.
- Compliance Assurance: Guarantees adherence to Avaya's licensing terms and conditions.
- Subscription Model: Provides predictable operational expenses and continuous access.
- Platform Integration: Seamlessly integrates with your existing Avaya Aura CC6 environment.
This Avaya Aura CC6 per-agent license subscription is the right choice for SMB and mid-market teams needing to maintain compliant and functional contact center operations.
What This Enables
Enable Agent Access to Contact Center Features
Enable teams to utilize the full suite of Avaya Aura CC6 contact center features for each active agent. Streamline customer interactions and improve agent productivity with authorized software access.
on-premises deployment, unified communications infrastructure, business process optimization, customer engagement platforms
Maintain Software Compliance
Automate the process of ensuring your Avaya Aura CC6 platform adheres to vendor licensing requirements. Protect your business from potential audits and penalties by maintaining proper licensing for every agent.
IT asset management, regulatory adherence, operational risk mitigation, software lifecycle management
Support Scalable Agent Growth
Streamline the addition of new agents to your contact center by easily scaling your Avaya Aura CC6 licenses. Ensure new team members can immediately access necessary communication tools without delay.
seasonal workforce management, business expansion, team augmentation, dynamic staffing
Key Features
Per-Agent Subscription Licensing
Provides a predictable and scalable cost model that aligns with your active agent count, ensuring you only pay for what you need.
Avaya Aura CC6 Feature Access
Unlocks essential contact center functionalities required for agent productivity and customer interaction management.
Vendor Compliance
Guarantees that your organization meets Avaya's licensing terms, mitigating risks of audits and potential penalties.
Subscription Term
Ensures continuous access to the licensed software and any associated updates or support as per the subscription agreement.
Platform Integration
Designed to work seamlessly with your existing Avaya Aura CC6 infrastructure, minimizing deployment complexity.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure communication systems to handle sensitive customer data and transactions, making licensed and supported platforms like Avaya Aura essential for compliance and operational continuity.
Healthcare & Life Sciences
Healthcare providers must maintain strict patient privacy and ensure constant availability of communication channels for critical care coordination, necessitating compliant and robust contact center solutions.
Retail & Hospitality
Customer service is paramount in retail and hospitality, requiring efficient contact center operations to manage inquiries, bookings, and support, often with fluctuating agent numbers.
Government & Public Sector
Public sector organizations often have stringent procurement and compliance requirements for their IT systems, demanding licensed and auditable software solutions for citizen services.
Frequently Asked Questions
What is Avaya Aura CC6 Prev POBA Per Agent?
This is a subscription license for the Avaya Aura Communication Manager 6 platform, specifically licensed on a per-agent basis. It grants your organization the necessary entitlements for each active agent seat.
What does 'POBA' mean in this context?
POBA typically stands for 'Per Occurrence Based Agreement' or similar licensing terms, indicating a specific licensing model. In this case, it refers to the per-agent licensing structure for the Avaya Aura CC6 platform.
How does per-agent licensing work?
Per-agent licensing means you purchase a license for each individual agent who will be using the contact center software. This model is ideal for businesses that want to scale their licensing precisely with their staffing needs.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.