Avaya CC Remote Worker 1XAGT Fixed Subscription
This 6-month fixed subscription for Avaya CC Remote Worker provides essential licensing for one agent, enabling remote communication capabilities for your business operations.
- Access to Essential Features: Unlock critical communication tools for remote agents, ensuring productivity and service continuity.
- Fixed Term Subscription: Provides predictable costs and resource allocation for a defined 6-month period.
- Agent Licensing: Secures the necessary license for one user to operate as a remote contact center agent.
- Compliance and Operation: Ensures your remote workforce is properly licensed and compliant with Avaya platform requirements.
Product Overview
Product Overview
This is a 6-month fixed subscription license for the Avaya CC Remote Worker platform, specifically for one agent (1XAGT). It grants the necessary entitlements for a remote user to connect to and utilize Avaya's contact center functionalities.
This license is designed for businesses that need to equip their contact center agents with remote work capabilities. It fits into existing Avaya contact center environments, ensuring that individual remote employees have the proper licensing to perform their duties without interruption.
- Remote Agent Enablement: Provides the core license required for a single agent to work remotely.
- Fixed 6-Month Term: Offers a clear subscription period for budgeting and resource management.
- Platform Access: Grants access to the necessary Avaya contact center features for remote operations.
- Scalable Licensing: Allows for the addition of licenses as your remote workforce needs grow.
- Operational Continuity: Ensures your contact center can maintain service levels with a distributed team.
This Avaya CC Remote Worker license is an ideal solution for SMB and mid-market teams needing to empower their agents with flexible remote work options.
What This Enables
Enable Remote Agent Communication
Enable teams to provide essential customer service and support from remote locations. Streamline agent onboarding for distributed workforces by providing immediate access to communication tools.
cloud-hosted contact center, hybrid contact center, distributed workforce, remote agent support
Ensure Licensing Compliance
Automate the process of maintaining accurate software licenses for your remote agents. Prevent operational disruptions and potential audit issues by ensuring all users are properly licensed.
managed IT services, software asset management, compliance monitoring, operational continuity
Support Business Continuity
Organizations deploying business continuity plans can quickly enable remote agent capabilities. Protect against unforeseen disruptions by having a readily available licensing solution for remote work.
disaster recovery planning, business continuity, flexible work policies, operational resilience
Key Features
1 Agent License (1XAGT)
Provides the specific entitlement needed for one user to function as a remote contact center agent.
6-Month Fixed Subscription Term
Offers predictable costs and resource planning for a defined period, simplifying IT budget management.
Avaya CC Platform Compatibility
Ensures seamless integration with your existing Avaya contact center infrastructure.
Remote Work Enablement
Empowers agents to provide service and support from any location, enhancing flexibility and operational resilience.
Software Entitlement
Guarantees compliance and access to necessary features for remote agent operations.
Industry Applications
Finance & Insurance
Financial institutions require secure and reliable communication channels for customer service agents, often needing to support remote workforces while adhering to strict regulatory compliance.
Healthcare & Life Sciences
Healthcare providers must maintain continuous patient communication and adhere to HIPAA regulations, making remote agent capabilities crucial for operational continuity and patient access.
Retail & Hospitality
Retailers and hospitality businesses often manage large contact centers and need flexible solutions to support agents working remotely, especially during peak seasons or for customer support roles.
Legal & Professional Services
Law firms and professional service organizations handle sensitive client information and require secure, compliant communication tools that can be accessed by remote staff to maintain client service levels.
Frequently Asked Questions
What is the term of this Avaya CC Remote Worker license?
This is a fixed 6-month subscription license. It provides coverage for the specified period, after which renewal would be necessary to continue service.
Who is this license intended for?
This license is for businesses that use Avaya contact center solutions and need to enable individual remote agents to connect and work. It is not for other service providers.
What does '1XAGT' mean?
'1XAGT' signifies that this license is for one agent seat. It enables a single user to operate as a remote contact center agent on the Avaya platform.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.