Avaya CC WE ACR ENCRYPT PKG LIC FXD SUB 5Y
Secure your Avaya contact center communications with a 5-year subscription to Avaya CC WE ACR Encryption Package licensing, ensuring data privacy and regulatory compliance.
- Encryption Coverage: Secures sensitive customer data within Avaya Contact Center Web Client ACR.
- Compliance Assurance: Helps meet regulatory requirements for data privacy and call recording security.
- Subscription Term: Provides 5 years of continuous access to encryption features and updates.
- Operational Continuity: Ensures secure and compliant operation of your contact center recording.
Product Overview
Product Overview
This Avaya CC WE ACR ENCRYPT PKG LIC FXD SUB 5YRAN is a 5-year subscription license for Avaya Contact Center Web Client (CC WE) Automatic Call Recording (ACR) encryption. It unlocks the capability to encrypt recorded call data, safeguarding sensitive information and ensuring compliance with data protection regulations.
This licensing is designed for businesses using Avaya's contact center solutions that require secure call recording. It is ideal for IT Managers or IT Professionals in SMB and mid-market organizations who need to maintain data integrity and meet stringent privacy standards without the overhead of managing complex encryption infrastructure.
- Enhanced Data Security: Encrypts recorded call data to protect against unauthorized access.
- Regulatory Compliance: Aids in meeting industry-specific data privacy and security mandates.
- Subscription-Based: Offers predictable costs and continuous access to encryption capabilities for 5 years.
- Platform Integration: Seamlessly integrates with Avaya Contact Center Web Client ACR.
- Simplified Management: Provides a straightforward licensing solution for encryption needs.
This Avaya encryption license provides essential security and compliance for your contact center recordings, offering peace of mind for SMB and mid-market teams.
What This Enables
Enable Secure Call Recording Encryption
Enable teams to encrypt all recorded call data, ensuring sensitive customer information remains confidential. Streamline compliance efforts by meeting data privacy regulations for call recordings.
cloud-based contact center, on-premises contact center, hybrid contact center, unified communications platform
Meet Regulatory Compliance Requirements
Automate the process of securing recorded interactions to comply with data protection laws like GDPR or HIPAA. Protect against data breaches and associated fines by encrypting sensitive call content.
customer service operations, regulated industries, data-sensitive environments, compliance-focused IT
Protect Customer Data Integrity
Ensure the integrity and confidentiality of customer conversations captured through automatic call recording. Prevent unauthorized access to recorded data, maintaining customer trust and business reputation.
customer support workflows, sales call recording, quality assurance monitoring, secure data archiving
Key Features
Automatic Call Recording Encryption
Protects sensitive customer data within recorded calls from unauthorized access, enhancing security and privacy.
5-Year Subscription Term
Provides long-term access to encryption capabilities and predictable budgeting for your contact center security needs.
Avaya CC WE ACR Integration
Seamlessly integrates with your existing Avaya Contact Center Web Client Automatic Call Recording solution.
Compliance Support
Helps organizations meet stringent data privacy regulations and industry-specific compliance standards for recorded communications.
Fixed Subscription Billing
Offers a clear and manageable billing model for continuous access to essential encryption features.
Industry Applications
Finance & Insurance
Financial institutions and insurance companies handle highly sensitive customer data and are subject to strict regulations like PCI DSS and GLBA, making call recording encryption a critical compliance requirement.
Healthcare & Life Sciences
Healthcare providers must comply with HIPAA, which mandates the protection of Protected Health Information (PHI), including any sensitive details discussed during patient calls that may be recorded.
Legal & Professional Services
Law firms and other professional services often deal with confidential client information and must adhere to strict privacy standards and ethical guidelines regarding data security and client communications.
Government & Public Sector
Government agencies are increasingly focused on data security and citizen privacy, requiring robust measures to protect sensitive information handled during official communications and interactions.
Frequently Asked Questions
What does Avaya CC WE ACR ENCRYPT PKG LIC FXD SUB 5YRAN enable?
This license enables the encryption of recorded call data within the Avaya Contact Center Web Client Automatic Call Recording (ACR) system. It ensures that sensitive customer information captured during calls is protected.
What is the term and billing model for this license?
This is a 5-year subscription license, meaning you have access to the encryption features for five years. Billing is on a subscription basis, providing predictable costs over the term.
Does this license apply to specific Avaya hardware?
This is a software license for the Avaya Contact Center Web Client ACR platform. While it secures the recorded data, it is not tied to a specific hardware model but rather the software's recording functionality.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.