Avaya CC WE ACRA BSC REC PKG LIC FXD SUB 5YRAN
This 5-year fixed subscription license package for Avaya Contact Center ensures your business maintains access to critical communication platform features and ongoing support.
- License Term: Enjoy continuous access to Avaya Contact Center capabilities for a full 5-year subscription period.
- Billing Model: Predictable subscription-based billing provides consistent operational budgeting.
- Feature Access: Unlocks essential functionalities and updates for your Avaya Contact Center platform.
- Compliance & Support: Maintains software compliance and ensures access to necessary support for uninterrupted operations.
Product Overview
Product Overview
This is a 5-year fixed subscription license package for the Avaya Contact Center platform. It provides the necessary entitlement to operate specific Avaya software components, ensuring access to core functionalities and ongoing software updates throughout the subscription term.
Designed for businesses utilizing Avaya's contact center solutions, this license is ideal for IT Managers and IT Professionals who need to ensure their communication infrastructure remains compliant, supported, and fully functional. It integrates directly into existing Avaya deployments, providing a predictable cost model for essential software access.
- Platform Licensing: Provides the entitlement for Avaya Contact Center software.
- Subscription Term: A fixed 5-year duration ensures long-term planning.
- Fixed Billing: Predictable subscription costs for budget certainty.
- Feature Entitlement: Grants access to specific software features and updates.
- Operational Continuity: Supports ongoing use and compliance of your contact center.
This Avaya license subscription is the right choice for SMB and mid-market teams needing predictable costs and continuous access to their contact center software.
What This Enables
Enable Continuous Feature Access
Enable teams to utilize the full suite of Avaya Contact Center features throughout the 5-year subscription term. This ensures consistent service delivery and access to the latest communication tools for customer engagement.
cloud-hosted contact center, on-premises contact center, hybrid contact center deployments, unified communications infrastructure
Streamline Software Compliance
Streamline the process of maintaining software license compliance for your Avaya Contact Center platform. This subscription package eliminates the risk of using unlicensed software and ensures adherence to vendor terms.
regulated business environments, IT asset management, software lifecycle management, operational risk mitigation
Automate Software Updates and Patches
Automate the delivery of essential software updates and security patches for your Avaya Contact Center. This ensures your system is protected against vulnerabilities and benefits from performance enhancements.
business continuity planning, cybersecurity posture, IT operational efficiency, proactive system maintenance
Key Features
5-Year Fixed Subscription Term
Provides long-term operational certainty and simplifies IT planning by locking in access for an extended period.
Avaya Contact Center Platform Licensing
Grants the necessary entitlement to operate specific Avaya software components, ensuring full functionality.
Subscription Billing Model
Offers predictable, recurring costs that aid in budget management and financial forecasting for your IT department.
Access to Software Updates
Ensures your contact center platform remains current with the latest features, security patches, and performance improvements.
Compliance Assurance
Guarantees that your organization is properly licensed for its Avaya Contact Center software, avoiding potential legal or operational risks.
Industry Applications
Finance & Insurance
Financial institutions require robust, secure, and compliant communication systems to handle sensitive customer data and adhere to strict regulatory standards like PCI DSS and FINRA.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure reliable communication for patient care coordination, appointment scheduling, and emergency response.
Retail & Hospitality
These sectors rely on efficient customer service and order management, often requiring scalable contact center solutions to handle high volumes of inquiries and support requests.
Government & Public Sector
Government agencies need secure, reliable, and auditable communication platforms to serve citizens and manage public services, often with specific IT procurement and compliance requirements.
Frequently Asked Questions
What does 'CC WE ACRA BSC REC PKG LIC FXD SUB 5YRAN' mean?
This is a product code indicating a Contact Center, Web Edition, ACRA (likely a specific module or feature set), Basic, Record Package, License, Fixed Subscription for 5 Years, Annual Renewal. It represents a specific Avaya licensing agreement.
What hardware does this license apply to?
This license is for Avaya Contact Center software. While the specific hardware is not detailed in the MPN, it applies to Avaya-certified platforms designed to run the Contact Center software suite.
What happens after the 5-year subscription ends?
Upon expiration of the 5-year term, you will need to renew the subscription to continue using the software and receiving updates and support. Zent Networks can assist with renewal options.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.