Avaya IR Collaboration Platform License
The Avaya IR Collaboration Platform license unlocks advanced communication features, enabling up to 900 concurrent calls for your business operations.
- License Term: Subscription-based access to Avaya's collaboration platform.
- Capacity: Supports up to 900 concurrent calls, ensuring scalability for peak demand.
- Platform: Applies to Avaya's integrated collaboration software solutions.
- Value: Provides essential features for modern business communication and compliance.
Product Overview
Product Overview
This is a platform software license subscription for Avaya's Integrated Real-time Collaboration (IR COLLAB) solution. It grants access to advanced communication and collaboration features, specifically enabling up to 900 concurrent calls for a defined subscription term.
This license is designed for businesses of all sizes that rely on robust communication tools for their internal operations and external client interactions. It integrates into existing Avaya infrastructure or serves as a core component for new deployments, ensuring business continuity and efficient team collaboration.
- Enhanced Collaboration: Unlocks features for voice, video, and messaging.
- Scalable Capacity: Supports up to 900 concurrent calls for dynamic business needs.
- Subscription Model: Provides flexible, ongoing access to the latest software.
- Compliance Ready: Facilitates adherence to communication recording and retention policies.
- Operational Efficiency: Streamlines communication workflows and reduces latency.
This Avaya license provides essential collaboration capabilities, empowering SMB and mid-market teams with enterprise-grade communication tools.
What This Enables
Enable Advanced Team Collaboration
Enable teams to conduct high-volume voice and video conferences with up to 900 concurrent calls. Streamline internal and external communication for critical business operations.
cloud-based telephony, on-premises PBX, hybrid communication systems, unified communications deployments
Support High-Demand Call Centers
Support call center operations requiring significant concurrent call handling capacity. Automate call routing and management to improve customer service response times.
customer support environments, inbound sales operations, outbound engagement platforms, service desk infrastructure
Ensure Business Continuity
Streamline communication during peak business periods or unexpected surges in call volume. Maintain uninterrupted service and connectivity for all stakeholders.
seasonal business operations, event-driven communication needs, disaster recovery planning, critical infrastructure communication
Key Features
Up to 900 Concurrent Calls
Handles significant call volume, ensuring no dropped calls during peak periods and supporting large-scale meetings.
Subscription Licensing
Provides flexible, ongoing access to the latest collaboration features and software updates without large upfront capital expenditure.
Integrated Collaboration Platform
Unifies voice, video, and messaging for a seamless communication experience across the organization.
Scalable Capacity
Easily scales to meet fluctuating business demands, ensuring performance and availability as your organization grows.
Avaya Brand Reliability
Leverages a trusted vendor's technology for dependable and secure business communication.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure communication systems to handle client interactions, trading, and compliance mandates for call recording and data retention.
Healthcare & Life Sciences
Healthcare providers need robust communication platforms to manage patient consultations, internal coordination, and adhere to strict privacy regulations like HIPAA.
Legal & Professional Services
Law firms and professional services organizations depend on secure, confidential, and high-capacity communication for client meetings, case management, and internal collaboration.
Manufacturing & Industrial
Manufacturers require dependable communication for operational coordination, supply chain management, and ensuring safety protocols are communicated effectively across distributed teams.
Frequently Asked Questions
What is the Avaya IR COLLAB 2 HOURS 900 CALLS license?
This is a subscription license for Avaya's Integrated Real-time Collaboration platform. It enables your business to support up to 900 concurrent calls, enhancing your communication capabilities.
What does '2 HOURS' refer to in the product title?
The '2 HOURS' likely refers to a specific package or tier within Avaya's licensing structure, potentially related to a support level or a bundled feature set. The primary function enabled is the 900 concurrent call capacity.
Is this a perpetual license or a subscription?
This product is a subscription-based license, meaning you pay a recurring fee for access to the software and its features for a defined term.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.