Avaya IR Collaboration Platform License
The Avaya IR Collaboration Platform License provides essential software access for your organization's communication infrastructure, enabling critical call handling and collaboration features.
- License Term: Subscription-based access to Avaya IR Collaboration software features.
- Capacity Enabled: Supports up to 1300 concurrent calls and 2 hours of interaction recording.
- Platform Focus: Designed for Avaya's IR Collaboration platform, enhancing communication workflows.
- Value Proposition: Ensures compliance, feature access, and uninterrupted operation of vital communication systems.
Product Overview
Product Overview
This Avaya IR Collaboration Platform License is a subscription-based software entitlement that unlocks advanced communication and collaboration functionalities for businesses. It provides the necessary licensing to operate and manage the Avaya IR Collaboration platform, supporting a significant call volume and interaction recording capacity.
This license is ideal for IT Managers and IT Professionals within SMB and mid-market companies who are responsible for maintaining and enhancing their organization's unified communications and collaboration infrastructure. It integrates directly into existing Avaya environments, ensuring that critical communication tools remain operational and compliant.
- Feature Unlock: Grants access to the full suite of Avaya IR Collaboration features.
- Capacity Management: Supports up to 1300 concurrent calls, ensuring scalability during peak times.
- Interaction Recording: Enables 2 hours of interaction recording for compliance and quality assurance.
- Subscription Billing: Predictable, recurring billing model for easier budget management.
- Platform Integration: Designed to work with Avaya's IR Collaboration hardware and software ecosystem.
This Avaya license is the right choice for SMB and mid-market teams needing to ensure their communication platform is fully licensed, functional, and compliant.
What This Enables
Enable Advanced Collaboration Features
Enable teams to communicate and collaborate more effectively by unlocking the full feature set of the Avaya IR Collaboration platform. Streamline workflows and improve productivity with advanced call handling and interaction management capabilities.
cloud-hosted deployments, on-premises infrastructure, hybrid environments, unified communications strategy
Ensure Licensing Compliance
Maintain full compliance with Avaya's licensing requirements, avoiding potential service interruptions or penalties. Protect your investment by ensuring all features and capacities are properly licensed for your operational needs.
regulated industries, IT audit readiness, software asset management, business continuity planning
Scale Communication Capacity
Support up to 1300 concurrent calls, allowing your organization to handle peak communication demands without performance degradation. Scale your communication infrastructure confidently as your business grows.
high-volume contact centers, seasonal business operations, enterprise-wide communication rollouts, distributed workforces
Key Features
Subscription Licensing Model
Provides predictable costs and ensures continuous access to the latest platform features and updates.
1300 Concurrent Call Capacity
Enables your organization to handle significant call volumes, ensuring no loss of service during peak periods.
2 Hours Interaction Recording
Supports compliance and quality assurance needs by capturing essential communication data.
Avaya IR Collaboration Platform
Integrates seamlessly with your existing Avaya infrastructure for enhanced communication workflows.
Software Entitlement
Guarantees legal and authorized use of the platform's advanced communication and collaboration tools.
Industry Applications
Finance & Insurance
This sector requires robust communication platforms for client interactions and often has strict regulatory compliance needs for call recording and data retention.
Healthcare & Life Sciences
Reliable and secure communication is critical for patient care coordination and administrative functions, with potential needs for secure interaction logging.
Legal & Professional Services
Firms in this sector rely on secure, high-availability communication for client consultations and may require call recording for documentation and compliance purposes.
Retail & Hospitality
Organizations in these industries often manage high volumes of customer interactions and require scalable communication solutions to support operations and customer service.
Frequently Asked Questions
What is the term of this license?
This is a subscription-based license, meaning it is provided on a recurring basis for a defined term, ensuring continuous access and support.
What hardware does this license apply to?
This license is for the Avaya IR Collaboration platform software. It is designed to enable features on compatible Avaya IR Collaboration hardware and software deployments.
Can this license be upgraded?
Upgrades and adjustments to capacity or features are typically managed through your subscription agreement with Zent Networks, depending on your specific needs and contract terms.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.