
Bitdefender MDR CUSTOM
Bitdefender MDR CUSTOM provides 24/7 managed detection and response services to proactively identify and neutralize cyber threats, ensuring continuous business protection.
- 24/7 Monitoring: Access to a dedicated Security Operations Center (SOC) for constant vigilance against evolving threats.
- Rapid Response: Coverage for swift incident containment and eradication to minimize operational impact.
- Expert Analysis: Protection against sophisticated attacks through advanced threat intelligence and human expertise.
- Proactive Defense: Entitlement to continuous threat hunting and vulnerability assessment to strengthen your security posture.
Product Overview
Product Overview
Bitdefender MDR CUSTOM is a managed detection and response service designed to provide continuous, expert-led security monitoring and incident response for your organization's endpoints and network.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need enterprise-grade cybersecurity capabilities without the overhead of building and staffing their own Security Operations Center.
- Managed Threat Detection: Proactive identification of advanced threats and suspicious activities.
- 24/7 Incident Response: Expert teams ready to contain, investigate, and remediate security incidents.
- Advanced Analytics: Utilization of AI and machine learning for superior threat detection accuracy.
- Endpoint & Network Visibility: Comprehensive monitoring across your IT environment.
- Reduced Alert Fatigue: SOC analysts filter and prioritize alerts, allowing your team to focus on critical issues.
Bitdefender MDR CUSTOM delivers essential managed security services, empowering SMB and mid-market teams with enterprise-level threat protection and rapid response capabilities.
What This Solves
Enable continuous threat monitoring
Enable teams to maintain constant vigilance over their IT environment, identifying and analyzing potential security threats in real-time. Streamline the process of detecting and responding to sophisticated cyberattacks before they impact operations.
cloud-based applications, on-premises servers, hybrid environments, remote workforce
Automate incident response workflows
Automate the initial stages of incident response, including containment and investigation, to reduce recovery times. Streamline the escalation process for security incidents, ensuring prompt action by expert analysts.
business continuity planning, disaster recovery readiness, regulatory compliance adherence, IT risk management
Enhance security posture with expert analysis
Enhance your organization's security posture through continuous threat hunting and expert analysis of security events. Provide your IT team with actionable intelligence to proactively address vulnerabilities and emerging threats.
security operations enhancement, IT resource optimization, advanced threat intelligence integration, proactive security strategy
Key Features
24/7 Managed Detection and Response
Provides continuous monitoring and expert response to security threats, minimizing downtime and data loss.
Advanced Threat Intelligence
Leverages Bitdefender's global threat research to identify and neutralize sophisticated and emerging cyberattacks.
Expert Security Operations Center (SOC)
Access to certified security analysts who actively hunt for threats and manage incidents on your behalf.
Endpoint and Network Visibility
Offers comprehensive insight into your IT environment to detect threats across all attack vectors.
Incident Containment and Remediation
Ensures rapid action to stop active threats and restore affected systems, reducing business impact.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and compliance with regulations like PCI DSS and GLBA, making continuous threat monitoring and rapid incident response critical for safeguarding sensitive financial information.
Healthcare & Life Sciences
Healthcare organizations must comply with HIPAA and HITECH, demanding robust security measures to protect patient data (PHI) from breaches and ensure uninterrupted access to critical systems.
Legal & Professional Services
Firms handle highly confidential client data and are frequent targets for sophisticated attacks; maintaining client trust and adhering to ethical data handling standards necessitates advanced cybersecurity.
Manufacturing & Industrial
Protecting operational technology (OT) and intellectual property is paramount; MDR services can help prevent disruptions to production lines and safeguard sensitive design and process data.
Frequently Asked Questions
What is Managed Detection and Response (MDR)?
MDR is a cybersecurity service that provides continuous threat monitoring, detection, and response. It combines technology with human expertise to proactively protect organizations from cyber threats.
How does Bitdefender MDR CUSTOM benefit my business?
It provides enterprise-grade security expertise and 24/7 monitoring without the need for you to build and staff your own Security Operations Center, reducing costs and improving your security posture.
What types of threats does MDR CUSTOM protect against?
MDR CUSTOM protects against a wide range of threats, including malware, ransomware, phishing, advanced persistent threats (APTs), and insider threats.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.