
Cisco 2 Additional Years of Basic Maintenance Prepaid for Veeam
Secure extended operational continuity with 2 additional years of Cisco basic maintenance prepaid for Veeam, safeguarding your critical data infrastructure.
- Access to: Timely technical support for hardware and software issues related to your Veeam environment.
- Coverage for: Essential maintenance services to keep your Veeam infrastructure performing optimally.
- Protection against: Unexpected downtime caused by hardware failures or software malfunctions.
- Entitlement to: Continued access to basic support resources for your Veeam solution.
Product Overview
Product Overview
This offering provides two additional years of prepaid basic maintenance for Cisco hardware supporting your Veeam software deployment. It ensures that your critical data protection infrastructure receives essential support and upkeep, minimizing the risk of operational disruptions.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance plan integrates with existing Cisco hardware running Veeam. It is ideal for businesses that rely on Veeam for data backup, disaster recovery, and business continuity, ensuring their IT environment remains stable and supported.
- Extended Support Duration: Guarantees two full years of continued basic maintenance coverage.
- Veeam Environment Focus: Specifically tailored to support Cisco hardware utilized for Veeam operations.
- Proactive Issue Resolution: Provides access to technical assistance to address potential problems before they impact operations.
- Cost Predictability: Prepaid nature allows for budget certainty regarding maintenance expenses.
- Operational Stability: Helps maintain the reliability and uptime of your essential data protection systems.
Ensure uninterrupted data protection and system stability with this extended Cisco maintenance plan, providing peace of mind for your business operations.
What This Enables
Hardware Failure and Replacement Coverage
Coverage for unexpected hardware failures on supported Cisco devices. This ensures that critical components are repaired or replaced promptly to minimize data loss and operational interruption.
On-premises data centers, Hybrid cloud deployments, Business continuity planning, IT infrastructure resilience
Software Issue Resolution Support
Access to technical support for software-related issues impacting the performance or functionality of the supported Cisco hardware. This helps resolve configuration problems or compatibility conflicts.
Virtualization environments, Server consolidation projects, Networked storage systems, Application performance tuning
Extended Operational Uptime Assurance
Protection against extended periods of system unavailability by ensuring timely technical assistance. This proactive support helps maintain the continuous operation of essential business services.
Mission-critical application hosting, Disaster recovery sites, Business process automation, Real-time data processing
Key Features
2 Additional Years of Prepaid Maintenance
Provides extended, predictable support coverage for your Cisco hardware, safeguarding your investment and operational continuity.
Basic Maintenance Services
Ensures access to essential technical support and hardware upkeep for your Veeam infrastructure, minimizing downtime risks.
Cisco Hardware Support
Direct support for the underlying Cisco infrastructure critical to your Veeam data protection solution.
Veeam Environment Compatibility
Specifically addresses the support needs of hardware running Veeam software, crucial for data backup and recovery.
Cost-Effective Extension
Offers a budget-friendly way to extend the life and reliability of your existing hardware without immediate capital expenditure.
Industry Applications
Finance & Insurance
Ensures continuous operation of critical data protection systems, vital for meeting stringent regulatory compliance and uptime requirements in financial services.
Healthcare & Life Sciences
Guarantees the availability of patient data backup and recovery systems, essential for HIPAA compliance and uninterrupted patient care delivery.
Manufacturing & Industrial
Maintains the integrity and accessibility of operational data and production schedules, preventing costly disruptions to manufacturing processes.
Legal & Professional Services
Protects sensitive client data and case files, ensuring business continuity and adherence to data retention policies.
Frequently Asked Questions
What is covered under basic maintenance?
Basic maintenance typically includes access to technical support for hardware issues, repair or replacement of defective parts, and essential software updates for the supported hardware. Specifics are detailed in the contract.
Does this cover the Veeam software itself?
This maintenance contract is for the Cisco hardware supporting your Veeam software. Support for the Veeam software license and its functionality is typically managed separately.
What happens when the two additional years expire?
Upon expiration, you will need to explore options for renewal or consider upgrading your hardware and support plan to continue coverage.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.