Cisco 4 Additional Years of Basic Maintenance Prepaid for Veeam Data Availability
Secure an additional four years of essential maintenance coverage for your Veeam Data Availability solution, ensuring uninterrupted operational continuity and expert support.
- Extended Coverage: Gain four additional years of basic hardware and software maintenance, safeguarding your investment.
- Proactive Support: Access timely technical assistance and issue resolution to minimize downtime.
- Budget Predictability: Prepaid maintenance locks in costs, simplifying financial planning for your IT infrastructure.
- Operational Assurance: Maintain optimal performance and reliability of your Veeam Data Availability environment.
Product Overview
Product Overview
This offering provides four additional years of prepaid basic maintenance for Cisco hardware supporting Veeam Data Availability. It ensures that your critical data protection infrastructure receives essential support, including hardware replacement and software updates, directly from the manufacturer.
Designed for SMB and mid-market organizations, this maintenance extension is ideal for IT Managers and IT Professionals responsible for maintaining robust data backup and recovery systems. It integrates directly with existing Cisco hardware, providing a vital layer of operational assurance without requiring extensive new infrastructure.
- Extended Support Duration: Four years of continued basic maintenance.
- Veeam Data Availability Focus: Specifically tailored for environments utilizing Veeam for data protection.
- Hardware & Software Coverage: Includes essential maintenance for the underlying Cisco infrastructure.
- Prepaid Value: Cost-effective, upfront payment for predictable budgeting.
- Manufacturer Direct Support: Access to Cisco's standard maintenance services.
This extended maintenance plan offers SMB and mid-market teams a cost-effective way to ensure their Veeam Data Availability hardware remains supported and operational for years to come.
What This Enables
Extended Hardware and Software Maintenance
Access to Cisco's basic maintenance services for an additional four years, covering hardware defects and essential software updates. This ensures your data availability infrastructure remains functional and secure against common issues.
on-premises infrastructure, virtualized environments, business continuity planning, data protection strategy
Protection Against Unexpected Downtime
Protection against hardware failures and critical software bugs that could disrupt Veeam Data Availability operations. This extended coverage minimizes the risk of costly unplanned outages and data loss events.
critical systems support, risk mitigation, operational resilience, IT asset management
Entitlement to Manufacturer Support
Entitlement to standard technical support and hardware replacement services directly from Cisco for the duration of the contract. This ensures timely resolution of issues by the original equipment manufacturer.
vendor-managed support, hardware lifecycle management, IT service continuity, infrastructure maintenance
Key Features
Four Additional Years of Maintenance
Provides extended operational assurance and support for your critical data availability hardware.
Prepaid Service
Locks in costs and simplifies budgeting for essential IT infrastructure support.
Basic Maintenance Coverage
Includes essential hardware replacement and software update support from Cisco.
Veeam Data Availability Focus
Tailored for environments utilizing Veeam for data protection, ensuring compatibility and relevance.
Manufacturer Support
Access to direct support from Cisco for timely issue resolution.
Industry Applications
Finance & Insurance
Financial institutions require continuous uptime and data integrity for regulatory compliance and customer trust, making extended support for data availability solutions critical.
Healthcare & Life Sciences
Healthcare providers must maintain uninterrupted access to patient data and adhere to strict HIPAA regulations, necessitating reliable data availability and robust hardware support.
Manufacturing & Industrial
Industrial operations depend on consistent data flow for production and logistics; extended maintenance ensures their data availability systems remain operational to prevent costly manufacturing halts.
Legal & Professional Services
Law firms and professional services handle sensitive client data and require high availability to meet client demands and internal operational needs, making extended hardware support essential.
Frequently Asked Questions
What is covered under basic maintenance?
Basic maintenance typically includes hardware replacement for defective components and access to software updates and patches for the covered Cisco equipment. Specific details are outlined in the manufacturer's service agreement.
Does this cover the Veeam software itself?
This maintenance contract is for the underlying Cisco hardware supporting Veeam Data Availability. Support for the Veeam software itself is typically managed through a separate Veeam support contract.
What happens if my hardware fails during this period?
If your Cisco hardware fails, you can initiate a support case with Cisco under this maintenance contract. They will provide the necessary troubleshooting and arrange for hardware replacement as per the service agreement terms.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.