Cisco Basic Maintenance for Veeam Data Availability
This Cisco Basic Maintenance contract provides three years of prepaid support for Veeam Data Availability, ensuring continuous operational resilience and access to critical updates for your enterprise data.
- Extended Coverage: Access to essential updates and technical support for three additional years.
- Operational Resilience: Minimize downtime with timely issue resolution and proactive maintenance.
- Data Protection Assurance: Maintain the integrity and availability of your critical business data.
- Predictable Support Costs: Prepaid maintenance eliminates unexpected support expenses for three years.
Product Overview
Product Overview
This Cisco Basic Maintenance contract extends your support for Veeam Data Availability by three years. It ensures you receive critical software updates, patches, and access to technical assistance, maintaining the optimal performance and security of your data protection solution.
Designed for SMB and mid-market organizations, this maintenance plan is ideal for IT Managers and IT Professionals responsible for safeguarding business-critical data. It integrates directly with your existing Veeam Data Availability deployment, providing a predictable and reliable support framework.
- Three Years Prepaid Support: Lock in support coverage for an extended period.
- Veeam Data Availability Focus: Tailored maintenance for your specific data protection software.
- Access to Updates: Receive critical patches and software enhancements.
- Technical Assistance: Entitlement to expert support for issue resolution.
- Enhanced Resilience: Proactive maintenance to ensure data availability.
Secure your data availability with predictable, extended support, empowering your IT team without enterprise overhead.
What This Enables
Access to Critical Software Updates
Access to essential software updates and patches for Veeam Data Availability ensures your data protection solution remains secure and performs optimally. This coverage prevents vulnerabilities and maintains compatibility with your evolving IT environment.
organizations with regular software update cycles, businesses prioritizing data security, teams managing complex IT infrastructure, companies with compliance requirements
Coverage for Technical Support Incidents
Coverage for technical support incidents provides timely assistance from expert engineers when issues arise with Veeam Data Availability. This ensures rapid resolution of problems, minimizing potential data loss or operational disruption.
businesses with limited in-house IT expertise, companies operating critical business applications, teams requiring guaranteed response times, organizations with strict uptime SLAs
Protection Against Operational Downtime
Protection against operational downtime is achieved through proactive maintenance and rapid issue resolution enabled by this support contract. It helps maintain the continuous availability of your data and backup operations.
companies reliant on continuous data access, businesses with mission-critical data, organizations facing regulatory scrutiny, teams managing remote or distributed workforces
Key Features
Three-Year Prepaid Term
Provides budget certainty and eliminates the need for annual renewal decisions for three years.
Veeam Data Availability Specific
Ensures support and updates are directly relevant to your core data protection software.
Access to Cisco Technical Support
Offers expert assistance for troubleshooting and issue resolution, reducing internal IT burden.
Software Update Entitlement
Keeps your Veeam software current with the latest security patches and feature releases.
Enhanced System Resilience
Contributes to the overall stability and reliability of your data availability and backup processes.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and high availability due to regulatory compliance and the critical nature of financial data. Extended maintenance ensures continuous operation and data integrity.
Healthcare & Life Sciences
Healthcare organizations must maintain constant access to patient data and comply with HIPAA regulations. Reliable data availability and timely software updates are essential for operational continuity and patient care.
Manufacturing & Industrial
Operational uptime is critical in manufacturing to avoid costly production halts. Ensuring data availability and having support for backup systems is paramount to maintaining production schedules.
Legal & Professional Services
Law firms and professional services companies handle sensitive client data and require robust data protection and disaster recovery capabilities. Extended support ensures the integrity and availability of this confidential information.
Frequently Asked Questions
What is Cisco Basic Maintenance for Veeam Data Availability?
This is a support contract from Cisco that provides three years of prepaid maintenance for your Veeam Data Availability software. It includes access to software updates and technical support.
Who is this maintenance contract for?
This contract is designed for SMB and mid-market businesses that use Veeam Data Availability for their data protection needs and require ongoing support and software updates.
What happens when the three-year term ends?
Before the three-year term expires, you will have the opportunity to renew your maintenance contract to continue receiving support and updates.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.