
Cisco CMX Cloud Connect with Presence Analytics
Cisco CMX Cloud Connect with Presence Analytics provides real-time location intelligence and analytics for your network infrastructure.
- Real-time Location Data: Access granular data on device presence and movement within your physical spaces.
- Presence Analytics: Understand occupancy, dwell times, and traffic flow to optimize space utilization.
- Network Insights: Gain visibility into how users interact with your wired and wireless environments.
- Scalable Cloud Platform: Benefit from a cloud-hosted solution that scales with your business needs.
Product Overview
Product Overview
Cisco CMX Cloud Connect with Presence Analytics is a software license that unlocks advanced location services and analytics capabilities for Cisco wireless networks. This platform provides businesses with the tools to understand user presence, analyze movement patterns, and gain actionable insights into how people interact with their physical environments.
This solution is designed for IT Managers and IT Professionals in SMB and mid-market companies who need to optimize space, enhance security, or improve user experience within their facilities. It integrates with existing Cisco wireless infrastructure to deliver a centralized view of location-based data and analytics.
- Location-Based Services: Enable applications that use real-time device location data.
- Presence Analytics: Analyze visitor traffic, occupancy levels, and dwell times.
- Network Visibility: Understand user density and movement patterns across your campus or venue.
- Integration Ready: Connects with Cisco wireless controllers and access points.
- Cloud-Delivered: Offers a flexible and scalable platform hosted in the cloud.
This Cisco license empowers businesses to transform their network infrastructure into a source of valuable location intelligence and operational insights.
What This Enables
Enable Location-Aware Applications
Enable teams to build and deploy applications that leverage real-time device location data. This enhances customer engagement and provides personalized experiences based on physical presence.
wireless network infrastructure, mobile device management, customer engagement platforms, IoT deployments
Streamline Space Utilization Analysis
Streamline the analysis of physical space usage by understanding occupancy levels and traffic flow patterns. This data helps optimize layouts and resource allocation within facilities.
corporate offices, retail environments, public venues, educational campuses
Automate Presence Monitoring
Automate the monitoring of device presence and movement across different zones within a facility. This provides continuous insights into operational patterns and potential security concerns.
security operations centers, facility management dashboards, network operations centers
Key Features
Presence Analytics Engine
Gain insights into visitor counts, dwell times, and traffic flow to optimize space and operations.
Location Services API
Integrate real-time location data into custom applications for enhanced user experiences or operational workflows.
Cloud-Based Platform
Benefit from a scalable, managed service that reduces on-premises infrastructure requirements.
Cisco Wireless Integration
Seamlessly connect with existing Cisco Aironet Access Points and Catalyst 9800 Series Wireless Controllers.
Data Visualization Dashboards
Easily interpret complex location data through intuitive graphical representations.
Industry Applications
Retail & Hospitality
Enables retailers and hospitality businesses to analyze customer traffic patterns, optimize store layouts, and personalize guest experiences based on location within the venue.
Healthcare & Life Sciences
Supports healthcare facilities in understanding patient and staff flow, optimizing resource allocation, and potentially improving wayfinding within complex hospital environments.
Education & Research
Allows educational institutions to analyze student and faculty movement across campus, optimize classroom utilization, and enhance campus safety and security.
Manufacturing & Industrial
Helps industrial operators monitor asset and personnel movement within large facilities, improving operational efficiency and safety compliance.
Frequently Asked Questions
What is Cisco CMX Cloud Connect with Presence Analytics?
It is a cloud-hosted software solution from Cisco that provides location intelligence and analytics based on device presence detected by your Cisco wireless network.
What kind of data does it collect?
It collects data related to device presence, movement patterns, and dwell times within areas covered by your Cisco access points. It does not collect personally identifiable information unless specifically configured for such purposes.
What hardware is required?
This license requires compatible Cisco wireless access points and controllers to function. The specific models depend on your existing Cisco wireless deployment.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.