Cisco DNA Advantage Cloud Licensing Solution Support
Ensure continuous operation and access to advanced features for your Cisco network with 7-year DNA Advantage Cloud licensing support.
- Coverage for Software Updates: Access to the latest software releases and feature enhancements for your Cisco DNA Advantage licensed devices.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution related to your DNA Advantage cloud licenses.
- License Term: Coverage for a full 7-year period, providing long-term predictability and cost management for your software licensing needs.
- Compliance Assurance: Protection against licensing lapses and ensuring your network adheres to Cisco's software licensing requirements.
Product Overview
Product Overview
This Cisco Solution Support contract provides comprehensive coverage for your Cisco DNA Advantage cloud-licensed software over a 7-year term. It ensures you receive ongoing software updates, access to new features, and expert technical support for your licensed network devices.
Designed for businesses utilizing Cisco's intent-based networking solutions, this support package is ideal for IT Managers and IT Professionals in SMB and mid-market organizations. It integrates directly with your existing Cisco infrastructure, providing a critical layer of operational assurance and feature enablement.
- Extended Support Term: Secure 7 years of continuous support and access to software updates.
- Feature Entitlement: Gain access to advanced networking capabilities unlocked by Cisco DNA Advantage.
- Proactive Updates: Receive timely software releases to maintain optimal performance and security.
- Expert Assistance: Benefit from Cisco's technical support for issue resolution.
- Operational Continuity: Minimize downtime risk with guaranteed access to support and software.
This 7-year Cisco DNA Advantage Cloud licensing support is the right choice for SMB and mid-market teams seeking predictable costs and continuous network advancement.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain network security and performance by automatically receiving the latest software updates and critical patches. Streamline the update process to minimize manual intervention and potential errors.
cloud-managed networks, software-defined networking, network modernization, continuous integration environments
Unlock Advanced Network Features
Organizations deploying Cisco DNA Advantage can unlock advanced capabilities such as network analytics, security policy automation, and application visibility. Businesses migrating to software-defined networking benefit from enhanced control and programmability.
digital transformation initiatives, network automation projects, performance optimization, advanced security deployments
Ensure Licensing Compliance and Audit Readiness
Teams managing complex software licensing can ensure continuous compliance with Cisco's terms and conditions. Automate the tracking of license entitlements to prepare for audits and avoid penalties.
regulated environments, multi-site deployments, IT asset management, risk mitigation strategies
Key Features
7-Year Support Term
Provides long-term cost predictability and ensures continuous support coverage for your Cisco DNA Advantage licenses.
Access to Software Updates
Keeps your network infrastructure secure and performing optimally with the latest software releases and feature enhancements.
Cisco Technical Assistance
Offers expert troubleshooting and issue resolution from Cisco, minimizing network downtime and operational disruptions.
DNA Advantage Feature Entitlement
Unlocks advanced networking capabilities, enabling greater automation, security, and visibility within your network.
License Compliance Assurance
Helps maintain adherence to Cisco licensing agreements, reducing the risk of non-compliance and associated penalties.
Industry Applications
Finance & Insurance
This sector requires high levels of network security, reliability, and compliance with stringent regulations like PCI DSS and SOX, which advanced networking features and continuous support help address.
Healthcare & Life Sciences
Healthcare organizations rely on secure, always-on networks for patient data and critical operations, necessitating robust security features and immediate technical support to meet HIPAA compliance.
Manufacturing & Industrial
Industrial environments benefit from network automation and visibility provided by DNA Advantage to optimize production lines and ensure operational continuity, often requiring long-term support contracts.
Education & Research
Educational institutions manage large, dynamic networks and require scalable solutions with advanced security features to protect student data and ensure reliable access to online resources.
Frequently Asked Questions
What is Cisco DNA Advantage Cloud Licensing?
Cisco DNA Advantage is a software subscription that unlocks advanced features for Cisco's intent-based networking platform. Cloud licensing indicates it is managed and licensed through a cloud-based portal.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, technical assistance for licensed software, and entitlement to features included in the licensed tier. It ensures your software functions as intended and is kept up-to-date.
Why is a 7-year term important?
A 7-year term provides long-term cost certainty and ensures that your network infrastructure remains supported and up-to-date throughout a significant portion of its lifecycle, aligning with many hardware refresh cycles.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.