Cisco DNA Advantage Cloud Licensing Support
Maintain optimal network performance and access to advanced features with Cisco DNA Advantage Cloud Licensing Support, covering your 1-year subscription.
- Coverage for Software Updates: Access to the latest software releases and feature enhancements for your Cisco DNA Advantage cloud licenses.
- Technical Support Access: Entitlement to expert technical assistance for troubleshooting and issue resolution related to your DNA Advantage licenses.
- License Compliance: Protection against licensing lapses and ensuring your network operates within Cisco's compliance framework.
- Feature Entitlement: Continued access to advanced network management, security, and automation capabilities unlocked by DNA Advantage.
Product Overview
Product Overview
This Cisco Solution Support subscription provides essential technical assistance and software update entitlement for Cisco DNA Advantage cloud licenses. It ensures your organization maintains access to critical features and receives timely updates for your network infrastructure software.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this support package integrates with your existing Cisco network environment, offering a vital layer of operational assurance and feature continuity.
- Software Updates: Receive automatic access to the latest Cisco IOS XE software releases and feature enhancements.
- Technical Assistance: Gain entitlement to expert Cisco technical support for issue resolution and guidance.
- License Management: Simplifies compliance and ensures continuous access to DNA Advantage features.
- Cloud-Based Licensing: Supports Cisco's modern cloud licensing model for flexible deployment.
- Network Optimization: Enables proactive management and performance tuning of your network infrastructure.
This Cisco support contract is the right choice for businesses needing reliable access to advanced network features and expert assistance.
What This Enables
Continuous Access to Software Updates
Enable teams to always operate with the latest network software features and security patches. Streamline network management by ensuring all devices are running current, supported versions.
on-premises network infrastructure, cloud-managed networks, hybrid IT environments, business continuity planning
Proactive Technical Support
Organizations deploying advanced network segmentation and policy automation can access expert Cisco support for rapid issue resolution. Businesses managing complex network configurations benefit from timely assistance to minimize downtime.
business-critical network operations, multi-site deployments, IT infrastructure management, network performance monitoring
License Compliance and Feature Entitlement
Automate the process of maintaining compliance with Cisco licensing requirements for DNA Advantage features. Streamline operations by ensuring uninterrupted access to security, analytics, and automation capabilities.
software-defined networking, network security posture, IT asset management, operational efficiency initiatives
Key Features
Cisco DNA Advantage Cloud Licensing
Provides access to advanced network features for security, automation, and analytics.
Solution Support Subscription
Ensures continuous technical assistance and software updates for your licensed features.
1-Year Term
Offers a defined period of coverage and predictable operational costs.
Cloud-Based Entitlement
Supports modern licensing models for flexible and scalable network management.
Access to Cisco Expertise
Enables your IT team to resolve issues efficiently and optimize network operations.
Industry Applications
Finance & Insurance
Financial institutions require robust security and compliance, making advanced network features and reliable support crucial for protecting sensitive data and meeting regulatory demands.
Healthcare & Life Sciences
Healthcare providers must maintain high levels of network uptime and data security to ensure patient care and comply with HIPAA regulations, benefiting from advanced network management and support.
Manufacturing & Industrial
Industrial environments rely on stable and secure network connectivity for operational technology (OT) and IT convergence, where advanced features and support minimize production downtime.
Education & Research
Educational institutions manage large, diverse user bases and require scalable, secure network infrastructure, benefiting from advanced features and ongoing support for their IT operations.
Frequently Asked Questions
What is Cisco DNA Advantage?
Cisco DNA Advantage is a software subscription that unlocks advanced capabilities for network management, security, and automation on Cisco enterprise networking hardware. It provides features beyond the standard Essentials tier.
What does 'Solution Support' cover?
Solution Support provides technical assistance and software updates for the specific Cisco software licenses covered. It helps ensure your licensed features function correctly and remain up-to-date.
How is this license billed?
This license is a subscription, meaning it is billed on a recurring basis, typically annually, for the duration of the support term.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.