Cisco DNA Advantage Cloud Licensing Support
Secure essential support for your Cisco DNA Advantage cloud licenses, ensuring uninterrupted access to advanced network capabilities for your business operations.
- Coverage for Software Updates: Access to the latest software releases, patches, and feature enhancements for your Cisco DNA Advantage licenses.
- Technical Support Access: Entitlement to expert technical assistance for troubleshooting and issue resolution related to your licensed software.
- License Compliance: Protection against licensing lapses and ensuring your organization remains compliant with Cisco's software usage terms.
- Continued Operation: Assurance that your network management and automation tools remain functional and supported, minimizing operational risk.
Product Overview
Product Overview
This offering provides essential support for Cisco DNA Advantage cloud-based software licenses. It ensures your organization receives timely software updates, access to technical expertise, and maintains compliance with licensing agreements, all crucial for the ongoing operation of advanced network functionalities.
IT Managers and IT Professionals in SMB and mid-market companies utilize this support to manage their Cisco network infrastructure. It integrates with their existing Cisco hardware and software deployments, providing a critical layer of service that prevents disruptions and maximizes the value of their technology investments.
- Software Updates & Upgrades: Stay current with the latest Cisco IOS XE software releases and feature sets.
- 24x7 Technical Assistance: Access to Cisco TAC for critical issue resolution.
- Cloud-Based Management: Supports Cisco's cloud-delivered network management and automation capabilities.
- License Management: Simplifies tracking and maintaining compliance for your software licenses.
- Proactive Issue Resolution: Benefit from patches and fixes that address potential network vulnerabilities and performance issues.
For SMB and mid-market organizations, this Cisco support ensures their network software remains up-to-date, secure, and fully functional without the overhead of extensive internal IT resources.
What This Enables
Access to Software Updates and Patches
Access to the latest software releases, feature enhancements, and critical security patches for Cisco DNA Advantage. This ensures your network management platform remains current and protected against emerging threats.
cloud-managed networks, software-defined networking, network automation, IT infrastructure management
Entitlement to Expert Technical Support
Entitlement to engage Cisco's Technical Assistance Center (TAC) for expert guidance and issue resolution. This provides your IT team with immediate access to specialized knowledge for complex network challenges.
network operations centers, IT support desks, distributed IT teams, business continuity planning
Protection Against Licensing Lapses
Protection against non-compliance with Cisco licensing terms by ensuring your support contract is active. This avoids potential service interruptions or penalties associated with expired or unsupported software.
IT asset management, software license compliance, budget forecasting, operational risk mitigation
Key Features
Cisco DNA Advantage Cloud Licensing
Unlocks advanced network automation, security, and analytics capabilities for your business network.
Solution Support Contract
Provides access to software updates, patches, and expert technical assistance for uninterrupted operation.
1-Year Subscription Term
Offers predictable budgeting and ensures continuous coverage for your critical network software.
Cloud-Based Delivery
Simplifies deployment and management of network software features through a centralized cloud platform.
250 Million Device Support
Scales to support a large number of network devices, suitable for growing mid-market and enterprise environments.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to protect sensitive data and ensure compliance with strict regulatory standards like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers must maintain continuous network availability and data security to support patient care and comply with HIPAA regulations, necessitating robust and supported IT infrastructure.
Manufacturing & Industrial
Industrial environments rely on stable and secure network connectivity for operational technology (OT) and IT convergence, demanding reliable software support to prevent production disruptions.
Education & Research
Educational institutions manage large, dynamic user bases and require scalable, secure network solutions to support learning and research activities, benefiting from ongoing software updates and support.
Frequently Asked Questions
What is Cisco DNA Advantage?
Cisco DNA Advantage is a software subscription that provides advanced features for network automation, assurance, security, and policy enforcement, enabling a more intelligent and programmable network.
What does 'Solution Support' mean for Cisco software?
Solution Support provides access to software updates, patches, and technical assistance from Cisco TAC for the licensed software, ensuring its continued functionality and security.
How does this license apply to my network?
This license enables advanced features on your Cisco network devices managed through the Cisco DNA Center or cloud-based platforms. The support contract ensures these features remain operational and up-to-date.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.