
Cisco DNA Advantage Cloud Licensing Support
Maintain optimal network performance and access advanced features with Cisco DNA Advantage Cloud Licensing Support for 25 million endpoints, offering a 1-year subscription term.
- Coverage for Software Updates: Access to the latest software releases and feature enhancements for your Cisco DNA Advantage licensed devices.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution related to your DNA Advantage cloud licenses.
- License Compliance: Protection against licensing lapses and ensuring your organization remains compliant with Cisco's software licensing policies.
- Continued Operation: Assurance of uninterrupted service and access to critical network functionalities enabled by the DNA Advantage platform.
Product Overview
Product Overview
This Cisco Solution Support subscription provides essential coverage for your Cisco DNA Advantage cloud licenses, specifically designed for environments with up to 25 million endpoints. It ensures you receive ongoing software updates, access to new features, and expert technical assistance for the duration of your 1-year subscription term.
This licensing support is ideal for mid-market and enterprise organizations that rely on Cisco's advanced networking capabilities for their internal operations. It integrates directly into your existing Cisco infrastructure, providing a critical layer of support that helps maintain network stability and security without requiring dedicated internal resources for license management.
- Access to Software Updates: Stay current with the latest Cisco IOS XE and Cisco DNA Center software releases.
- Feature Enhancements: Unlock new capabilities and improve network performance with regular feature updates.
- Technical Assistance: Receive expert support for troubleshooting and issue resolution from Cisco engineers.
- License Management: Simplify compliance and avoid disruptions caused by outdated or unsupported licenses.
- Scalable Capacity: Supports environments requiring licensing for up to 25 million endpoints.
This Cisco support contract is the right choice for mid-market and enterprise teams seeking to ensure their Cisco DNA Advantage investment delivers continuous value and operational resilience.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and software updates for their Cisco networking devices. This ensures the network is protected against emerging threats and operates with optimal stability.
organizations with critical network uptime requirements, businesses managing large-scale Cisco deployments, IT departments focused on security posture, teams requiring regulatory compliance adherence, environments with sensitive data.
Entitlement to Expert Technical Support
Coverage for direct access to Cisco's technical support engineers for troubleshooting complex network issues. This provides rapid resolution, minimizing downtime and impact on business operations.
businesses with limited in-house IT expertise, organizations experiencing frequent network challenges, teams needing specialized Cisco support, companies operating 24/7, environments with mission-critical applications.
Protection Against Licensing Lapses
Protection against non-compliance with Cisco licensing agreements, preventing potential service interruptions or penalties. This ensures continuous access to all licensed features and capabilities.
companies undergoing IT audits, organizations with strict software governance policies, businesses scaling their network infrastructure, environments with diverse Cisco hardware and software, teams managing complex license portfolios.
Key Features
Cisco DNA Advantage Cloud Licensing
Provides access to advanced network automation, security, and analytics features essential for modern business operations.
25 Million Endpoint Capacity
Scales to support extensive network environments, making it suitable for large mid-market and enterprise deployments.
1-Year Subscription Term
Offers predictable budgeting and ensures continuous access to software and support for a defined period.
Solution Support
Includes software updates, feature enhancements, and technical assistance, ensuring network health and operational continuity.
Cloud Licensing Model
Simplifies license management and deployment through a flexible, cloud-based approach.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable networks to protect sensitive data and ensure continuous transaction processing, making advanced Cisco DNA features critical for compliance and operational integrity.
Manufacturing & Industrial
Industrial environments demand robust network performance and security for operational technology (OT) and IT convergence, benefiting from Cisco's advanced capabilities for automation and visibility.
Healthcare & Life Sciences
Healthcare organizations must maintain secure, compliant, and highly available networks to support patient care systems and sensitive health information, aligning with Cisco's focus on security and reliability.
Government & Public Sector
Government agencies require secure, scalable, and compliant network solutions to manage critical infrastructure and citizen services, benefiting from Cisco's enterprise-grade features and support.
Frequently Asked Questions
What is Cisco Solution Support for DNA Advantage?
It is a subscription service from Cisco that provides ongoing software updates, feature enhancements, and technical support for your Cisco DNA Advantage cloud licenses. This ensures your network remains secure, up-to-date, and fully functional.
What does '25M' and '1M' refer to in the product title?
'25M' refers to the capacity for 25 million endpoints covered by the license. '1M' refers to the 1-year subscription term for this support contract.
Who is this license intended for?
This license is intended for businesses, particularly mid-market and enterprise companies, that utilize Cisco DNA Advantage for their internal network operations. It is not for resellers or other service providers.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.