Cisco DNA Advantage Cloud Licensing Support
Gain continuous access to Cisco DNA Advantage Cloud software features and expert support for your network infrastructure, ensuring operational continuity for your business.
- 24x7 Technical Support: Access expert assistance for critical network issues, minimizing downtime and ensuring rapid resolution.
- Software Updates & Upgrades: Entitlement to the latest features, security patches, and performance enhancements for your Cisco DNA Advantage software.
- Hardware Compatibility: Coverage ensures your software license functions optimally with specified Cisco networking hardware.
- License Compliance: Maintain adherence to Cisco licensing agreements and avoid potential penalties or service interruptions.
Product Overview
Product Overview
This Cisco Solution Support contract provides essential technical assistance and software entitlements for Cisco DNA Advantage Cloud licenses. It ensures your organization has access to the latest software features, security updates, and expert support to maintain the health and performance of your network infrastructure.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this support offering integrates directly with your existing Cisco network environment. It is crucial for businesses that rely on Cisco's advanced networking capabilities for their daily operations, ensuring uninterrupted service and optimal functionality.
- Expert Technical Assistance: Direct access to Cisco certified engineers for troubleshooting and issue resolution.
- Software Entitlements: Includes access to software updates, patches, and new feature releases for DNA Advantage.
- Proactive Monitoring Support: Assistance in identifying and resolving potential network issues before they impact operations.
- License Management Guidance: Support in understanding and managing your Cisco software licensing.
- Extended Operational Lifespan: Helps ensure your network hardware and software continue to operate efficiently and securely.
This Cisco support contract is the ideal choice for SMB and mid-market teams seeking reliable network operations and continuous access to advanced Cisco software capabilities.
What This Enables
Continuous Software Access and Updates
Enable teams to access the latest Cisco DNA Advantage Cloud software features and security patches. Streamline network management by ensuring all software components are current and optimized for performance.
cloud-managed networks, software-defined networking deployments, hybrid cloud environments, centralized IT management
Proactive Issue Resolution and Support
Automate the process of identifying and resolving potential network issues with expert Cisco support. Protect against unexpected downtime by having immediate access to technical assistance for critical software problems.
business-critical network operations, high-availability environments, remote site connectivity, performance-sensitive applications
License Compliance and Optimization
Streamline license management to ensure ongoing compliance with Cisco's terms and conditions. Enable teams to optimize software utilization and avoid potential penalties associated with licensing lapses.
growing businesses, multi-site organizations, regulated industries, IT budget management
Key Features
Cisco DNA Advantage Cloud Licensing
Unlocks advanced network automation, security, and analytics capabilities for your business network.
Solution Support Contract
Provides 24x7 access to expert technical assistance and software updates, ensuring operational continuity.
1-Year Term
Offers a defined period of assured support and access to the latest software features for predictable IT budgeting.
Cloud-Based Management Features
Enables centralized control and visibility over your network infrastructure from anywhere.
Security and Compliance Features
Helps maintain a secure network posture and meet regulatory requirements through software updates.
Industry Applications
Finance & Insurance
Ensures high availability and security for critical financial transactions and sensitive customer data, meeting strict regulatory compliance standards like PCI DSS and SOX.
Healthcare & Life Sciences
Maintains secure and reliable network connectivity for patient data systems (HIPAA compliance) and critical medical devices, minimizing downtime risks.
Manufacturing & Industrial
Supports the integration of IT and OT networks, ensuring operational continuity for production lines and supply chain management with robust security.
Education & Research
Provides scalable and secure network infrastructure to support diverse user needs, research data transfer, and online learning platforms.
Frequently Asked Questions
What is Cisco DNA Advantage Cloud Licensing?
Cisco DNA Advantage Cloud Licensing is a subscription-based software offering that provides advanced capabilities for network automation, security, and analytics, managed through a cloud-based portal.
What does 'Solution Support' cover?
Solution Support typically includes 24x7 technical assistance, software updates and upgrades, and access to Cisco's knowledge base for the licensed product. It ensures your software remains functional and secure.
Who is the target audience for this license and support?
This offering is designed for businesses, particularly SMB and mid-market companies, that use Cisco networking equipment and software for their own IT operations and require advanced features and reliable support.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.