Cisco DNA Advantage Cloud Licensing Support
This Cisco Solution Support for DNA Advantage Cloud licenses provides 1-year of essential software support, ensuring your network infrastructure remains operational and secure.
- Coverage for Software Updates: Access to the latest software releases, patches, and security updates for Cisco DNA Advantage.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution from Cisco.
- License Compliance: Ensures your organization remains compliant with Cisco's licensing terms and conditions.
- Continued Operation: Protection against service disruptions by guaranteeing access to support resources for critical network functions.
Product Overview
Product Overview
This offering provides 1-year of Cisco Solution Support for DNA Advantage Cloud licenses, specifically for 5 million endpoints. It ensures your business has access to critical software updates, patches, and expert technical assistance for your Cisco networking software.
IT Managers and IT Professionals in small to mid-market businesses utilize this support to maintain the health and security of their network infrastructure. It integrates directly with their existing Cisco DNA Advantage deployment, providing a vital layer of operational assurance.
- Software Assurance: Guarantees access to all software updates, feature enhancements, and security patches.
- Technical Assistance: Provides access to Cisco's expert support engineers for timely issue resolution.
- Endpoint Coverage: Supports up to 5 million endpoints under the DNA Advantage licensing model.
- Subscription Term: Operates on a 1-year subscription basis, aligning with operational budgeting cycles.
- Cloud-Delivered Licensing: Facilitates management and deployment of network capabilities through a cloud-based model.
This Cisco support subscription is the right choice for SMB and mid-market teams needing reliable access to network software features and expert assistance.
What This Enables
Maintain Network Software Integrity
Enable teams to access the latest software updates, patches, and security fixes for Cisco DNA Advantage. This ensures your network operates with optimal performance and protection against emerging threats.
cloud-managed networks, software-defined networking, endpoint security management, network operations
Streamline Technical Issue Resolution
Streamline the process of resolving network issues by providing direct access to Cisco's expert support engineers. This minimizes downtime and accelerates the restoration of critical business services.
business continuity planning, IT incident response, network performance monitoring, remote IT support
Automate License Compliance
Automate the maintenance of licensing compliance by ensuring your DNA Advantage deployment is always up-to-date with Cisco's terms. This avoids potential penalties and ensures continued access to licensed features.
software asset management, IT governance, regulatory compliance, subscription lifecycle management
Key Features
Cisco Software Updates
Access to the latest features, performance improvements, and security patches to keep your network modern and secure.
24x7 Technical Support Access
Receive expert assistance from Cisco engineers when you need it, minimizing downtime and resolving issues quickly.
DNA Advantage Cloud Licensing
Leverage cloud-based licensing for flexible and scalable network management capabilities.
1-Year Subscription Term
Predictable costs and consistent support coverage for your network infrastructure over a defined period.
Endpoint Capacity (5M)
Sufficient support coverage for large-scale network deployments with up to 5 million endpoints.
Industry Applications
Finance & Insurance
Ensures high availability and security for critical financial transactions and sensitive customer data, meeting stringent regulatory compliance requirements.
Healthcare & Life Sciences
Maintains the reliability and security of networks supporting patient care systems and sensitive health information, adhering to HIPAA and other data privacy regulations.
Manufacturing & Industrial
Supports the continuous operation of industrial control systems and production networks, minimizing downtime that can halt manufacturing processes.
Education & Research
Provides stable and secure network access for students and staff, supporting educational platforms and research initiatives with reliable connectivity.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides technical assistance and software updates for Cisco products, ensuring your network runs optimally and securely. This specific offering covers your DNA Advantage Cloud licenses.
What does 'DNA Advantage' refer to?
DNA Advantage is a Cisco software suite that provides advanced capabilities for network automation, assurance, and security. This license and support package enables those features for your network.
How long is this support valid?
This is a 1-year subscription for Cisco Solution Support. You can renew the subscription annually to maintain continuous coverage and access to updates.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.