Cisco DNA Advantage Cloud Licensing Support
Secure 5-year Cisco DNA Advantage Cloud Licensing Support to maintain optimal network performance and access critical software features for your business operations.
- 24x7 Technical Support: Access expert assistance for software issues, ensuring rapid resolution and minimizing downtime.
- Software Updates & Upgrades: Stay current with the latest features, security patches, and performance enhancements for your Cisco DNA Advantage software.
- Access to Advanced Features: Unlock the full potential of your network with entitlement to all features included in the DNA Advantage tier.
- License Compliance: Maintain adherence to Cisco licensing agreements, avoiding potential penalties and ensuring uninterrupted service.
Product Overview
Product Overview
This Cisco Solution Support contract provides 5 years of essential support for your Cisco DNA Advantage Cloud Licenses. It ensures you receive timely technical assistance, software updates, and access to all licensed features, safeguarding your network's operational continuity and security.
Designed for businesses utilizing Cisco's software-defined networking capabilities, this support is ideal for IT Managers and IT Professionals managing networks in SMB and mid-market environments. It integrates directly with your existing Cisco infrastructure, providing a critical layer of operational assurance.
- Extended Support Term: 5 years of continuous coverage for your Cisco DNA Advantage cloud licenses.
- Cloud-Native Licensing: Supports Cisco's cloud-based licensing model for DNA Advantage.
- Feature Entitlement: Guarantees access to all capabilities within the DNA Advantage software tier.
- Proactive Updates: Includes access to software patches and feature releases to keep your network optimized.
- Dedicated Technical Assistance: Provides access to Cisco's expert support resources for issue resolution.
This 5-year support plan is the right choice for SMB and mid-market teams seeking reliable access to advanced network features and expert technical assistance.
What This Enables
Continuous Access to Network Features
Enable teams to fully utilize advanced network automation, security, and analytics capabilities. Streamline network management by ensuring all licensed features are accessible and functional.
cloud-managed networks, software-defined networking, network automation, centralized management, advanced security policies
Proactive Software Maintenance
Streamline the process of receiving and implementing critical software updates and patches. Automate the delivery of new features and security enhancements to maintain network integrity.
network infrastructure, ongoing software operations, security posture management, IT operations efficiency, compliance requirements
Reliable Technical Support
Enable teams to resolve network software issues quickly with access to expert technical assistance. Protect against prolonged downtime by ensuring prompt support engagement.
business-critical networks, IT support operations, network performance monitoring, incident response, operational continuity
Key Features
5-Year Support Term
Provides long-term operational predictability and cost management for your network software.
Cisco DNA Advantage Cloud Licensing
Ensures access to advanced features for software-defined networking, automation, and analytics.
Software Updates and Upgrades
Keeps your network secure and performing optimally with the latest features and patches.
24x7 Technical Assistance
Minimizes downtime by providing expert support when you need it most.
License Entitlement
Guarantees you have the right to use all features included in your DNA Advantage subscription.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous software support critical.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure network uptime for patient care systems, necessitating reliable access to advanced network features and prompt support.
Manufacturing & Industrial
Industrial environments rely on robust and secure network connectivity for operational technology (OT) and IT convergence, demanding consistent performance and access to the latest security features.
Education & Research
Educational institutions manage large, dynamic user bases and require scalable, secure network infrastructure to support learning and research activities, benefiting from advanced automation and assurance features.
Frequently Asked Questions
What is Cisco DNA Advantage Cloud Licensing?
Cisco DNA Advantage is a software suite that provides advanced capabilities for network automation, assurance, and security. Cloud licensing refers to its subscription-based model managed via the cloud.
What does Solution Support cover?
Solution Support covers technical assistance for software issues, access to software updates and upgrades, and entitlement to all features within the licensed tier. It ensures your software functions as intended and remains current.
Who is this support intended for?
This support is for businesses that have purchased Cisco DNA Advantage cloud licenses and need ongoing technical assistance and software maintenance to ensure their network operates effectively and securely.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.