Cisco DNA Advantage Cloud Licensing Support
This 10-year Cisco DNA Advantage Cloud licensing support ensures your business network has continuous access to essential software features and expert technical assistance.
- Extended Coverage: Ten years of dedicated support for your Cisco DNA Advantage Cloud software licenses.
- Feature Access: Guarantees ongoing access to advanced network management and security features.
- Operational Continuity: Minimizes downtime risk with timely technical assistance and software updates.
- Compliance Assurance: Helps maintain network compliance and security posture with vendor-backed support.
Product Overview
Product Overview
This is a 10-year subscription-based support contract for Cisco DNA Advantage Cloud software licenses, specifically for Tier 1 (T1) deployments. It provides essential technical support, software updates, and access to advanced features, ensuring your network infrastructure remains operational and secure.
Designed for businesses that rely on Cisco's advanced networking capabilities, this support contract is ideal for IT Managers and IT Professionals managing SMB and mid-market networks. It integrates with your existing Cisco infrastructure, providing a critical layer of operational stability and feature enablement.
- 10-Year Subscription: Long-term commitment to support and feature access.
- DNA Advantage Cloud: Unlocks advanced network automation, security, and analytics capabilities.
- Tier 1 (T1) Licensing: Applies to specific Cisco DNA Advantage Cloud license tiers.
- Technical Support: Access to Cisco's expert support for issue resolution.
- Software Updates: Entitlement to software updates and patches for continuous improvement.
This 10-year support subscription is the right choice for SMB and mid-market teams seeking predictable costs and guaranteed access to advanced Cisco network features.
What This Enables
Continuous Access to Advanced Network Features
Enable teams to utilize the full suite of Cisco DNA Advantage Cloud features, including advanced automation, security policies, and network analytics. Streamline network operations and gain deeper insights into network performance and user behavior.
on-premises network infrastructure, multi-site deployments, hybrid cloud environments, managed IT services
Proactive Issue Resolution and Support
Automate the process of obtaining expert technical assistance for network issues, reducing Mean Time To Resolution (MTTR). Protect against unexpected downtime by ensuring prompt support for critical network components.
business-critical network operations, IT departments with limited specialist staff, environments requiring high availability
Maintain Software Compliance and Security Posture
Ensure your network software remains up-to-date with the latest security patches and feature enhancements. Protect against vulnerabilities and maintain regulatory compliance through vendor-supported software versions.
security-conscious organizations, regulated industries, networks with strict compliance mandates
Key Features
10-Year Subscription Term
Provides long-term cost predictability and ensures continuous support for your network infrastructure investment.
Cisco DNA Advantage Cloud Features
Unlocks advanced capabilities for network automation, security, and analytics, enhancing operational efficiency and visibility.
Technical Support Access
Grants access to Cisco's expert technical assistance for timely issue resolution and troubleshooting.
Software Updates and Patches
Ensures your network software is up-to-date with the latest features, security fixes, and performance improvements.
Tier 1 (T1) Licensing Coverage
Specifically covers the designated Tier 1 licensing level within the Cisco DNA Advantage Cloud portfolio.
Industry Applications
Finance & Insurance
Financial institutions require robust network security and high availability to meet strict regulatory compliance standards like PCI DSS and SOX, making continuous software support critical.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, demanding secure data handling and uninterrupted network services for patient care systems, necessitating reliable software support.
Manufacturing & Industrial
Industrial environments rely on stable and secure networks for operational technology (OT) and IT convergence, where downtime can halt production, making vendor support essential for continuity.
Education & Research
Educational institutions manage large, diverse networks and often have long technology refresh cycles, benefiting from extended support to maintain performance and security across campus.
Frequently Asked Questions
What is Cisco DNA Advantage Cloud?
Cisco DNA Advantage Cloud is a software subscription that provides advanced capabilities for network automation, security, and analytics. It helps businesses manage their networks more efficiently and securely.
What does 'Solution Support' mean in this context?
Solution Support means you receive technical assistance and software updates directly from Cisco for the licensed software. This ensures your network remains operational and benefits from ongoing improvements.
Why is a 10-year term important for software licensing?
A 10-year term provides long-term cost certainty and ensures that your network software will be supported and updated throughout its lifecycle. This protects your investment and minimizes the risk of using outdated or unsupported software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.