Cisco DNA Advantage Cloud Licensing Support
Access essential support for your Cisco DNA Advantage Cloud licenses, ensuring uninterrupted network operations and feature access for your business.
- Coverage for Software Issues: Access to Cisco TAC for troubleshooting and issue resolution related to your DNA Advantage software.
- Timely Updates & Patches: Entitlement to receive critical software updates, security patches, and bug fixes to maintain network health.
- Feature Access: Continued access to advanced network automation, security, and analytics features included in the DNA Advantage tier.
- License Compliance: Ensures your software deployment remains compliant with Cisco's licensing terms and conditions.
Product Overview
Product Overview
This offering provides Cisco Solution Support for your DNA Advantage Cloud licenses, specifically for the T3, 1-month term. It ensures you have access to Cisco's technical support resources for the software features and capabilities enabled by your DNA Advantage subscription.
This license is designed for businesses that utilize Cisco's networking infrastructure and require ongoing support for their software-based network management and security features. It fits within environments managing Cisco networks, ensuring that IT managers and professionals can maintain optimal performance and security.
- Enhanced Network Visibility: Gain deeper insights into your network traffic and device performance.
- Automated Policy Enforcement: Streamline the deployment and management of network policies across your infrastructure.
- Proactive Threat Detection: Utilize advanced security analytics to identify and mitigate potential threats before they impact operations.
- Simplified Network Management: Centralize control and monitoring of your Cisco network devices through a cloud-based platform.
- Scalable Licensing: Cloud-based licensing model allows for flexible scaling of network capabilities as your business grows.
This Cisco support solution is ideal for SMB and mid-market organizations seeking reliable access to advanced network features and expert technical assistance.
What This Enables
Access to Expert Technical Support
Access to Cisco's Technical Assistance Center (TAC) for troubleshooting and resolving software-related network issues. This ensures minimal disruption to business operations and maintains network stability.
businesses with critical network uptime requirements, organizations managing complex Cisco environments, companies with limited in-house network expertise, teams needing rapid issue resolution
Entitlement to Software Updates
Entitlement to receive critical software updates, security patches, and bug fixes for your Cisco DNA Advantage software. This protects your network from vulnerabilities and ensures access to the latest features.
organizations prioritizing cybersecurity, businesses operating in regulated environments, companies seeking to maintain optimal network performance, networks requiring regular security hardening
Continued Access to Advanced Features
Continued access to the advanced network automation, security, and analytics capabilities provided by Cisco DNA Advantage. This enables your IT team to enhance network efficiency and gain deeper operational insights.
teams focused on network automation, businesses looking to improve network visibility, organizations leveraging analytics for decision-making, environments aiming for operational efficiency
Key Features
Cisco TAC Access
Receive expert assistance for software issues, reducing downtime and maintaining network operational continuity.
Software Updates and Patches
Stay protected against security threats and benefit from performance improvements through timely software releases.
DNA Advantage Feature Set
Maintain access to advanced network management, security, and analytics tools essential for modern business operations.
Subscription-based Licensing
Enjoy a flexible and scalable licensing model that aligns with your business needs and budget.
1-Month Term
Provides short-term access to support, ideal for specific project needs or evaluating extended coverage.
Industry Applications
Finance & Insurance
This sector requires high network availability and robust security to protect sensitive financial data, making continuous support for Cisco DNA Advantage critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations must maintain secure and reliable network access for patient data and critical systems, necessitating timely support and updates for network infrastructure.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and IT convergence, where any downtime can halt production, making proactive support essential.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and require secure, uninterrupted network access to maintain client trust and operational efficiency.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides access to Cisco's Technical Assistance Center (TAC) for issues related to Cisco software and integrated solutions. It ensures you receive expert help to resolve problems and maintain network operations.
What does 'DNA Advantage Cloud' refer to?
DNA Advantage Cloud refers to Cisco's software subscription that offers advanced features for network automation, security, and analytics, managed through a cloud-based platform.
Why is a 1-month term offered?
The 1-month term is suitable for specific, short-term needs, such as during a critical project phase or for evaluating the benefits of ongoing support before committing to a longer term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.