Cisco DNA Advantage Cloud Licensing Support, 3 Year
This 3-year Cisco DNA Advantage Cloud Licensing support contract ensures your network infrastructure remains operational and secure, providing access to essential software features and expert assistance.
- Coverage for Software Issues: Access to Cisco TAC for troubleshooting and issue resolution related to your DNA Advantage cloud licenses.
- Access to Updates: Entitlement to software updates and patches, ensuring your network benefits from the latest security and performance enhancements.
- License Term: Provides 3 years of continuous support and access, aligning with your business planning cycles.
- Compliance Assurance: Maintains compliance with software licensing agreements and vendor support requirements.
Product Overview
Product Overview
This is a 3-year subscription for Cisco Solution Support, specifically for DNA Advantage Cloud Licensing. It provides essential technical support and access to software updates, ensuring your Cisco networking environment operates at peak performance and security.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this license ensures business continuity by providing a direct support channel for critical network software. It integrates with your existing Cisco infrastructure, offering peace of mind and predictable operational costs.
- 3-Year Subscription: Predictable support coverage for three years, simplifying budgeting and renewal processes.
- Cisco DNA Advantage Features: Unlocks advanced network automation, security, and analytics capabilities within the Cisco DNA Center platform.
- Cloud-Based Licensing: Manages network software licenses through a cloud portal for easier deployment and administration.
- Technical Support: Direct access to Cisco's expert technical assistance center (TAC) for issue resolution.
- Software Updates: Entitlement to receive software updates, patches, and new feature releases.
This Cisco DNA Advantage Cloud Licensing support is designed for businesses seeking reliable network performance and continuous access to advanced features without the overhead of enterprise-level IT teams.
What This Enables
Access to Expert Technical Assistance
Access to Cisco's Technical Assistance Center (TAC) for troubleshooting and resolving complex software issues. This ensures minimal disruption to your business operations and rapid resolution of critical network problems.
Organizations with critical network uptime requirements, Businesses relying on Cisco for core network functions, Teams managing complex network deployments
Entitlement to Software Updates
Entitlement to receive all software updates, patches, and new feature releases for Cisco DNA Advantage. This keeps your network secure, compliant, and equipped with the latest capabilities to enhance performance and efficiency.
Businesses needing to maintain security posture, Organizations aiming for network performance optimization, Teams managing regulatory compliance
Protection Against Licensing Lapses
Protection against potential service interruptions due to expired or non-compliant software licenses. This 3-year term provides predictable coverage, avoiding unexpected costs and operational disruptions.
Companies with fixed IT budget cycles, Businesses seeking predictable operational expenses, Organizations prioritizing license compliance
Key Features
3-Year Subscription Term
Provides predictable cost and continuous support coverage for three years, aligning with strategic IT planning.
Cisco DNA Advantage Features
Unlocks advanced network automation, security, and analytics capabilities, enhancing network efficiency and intelligence.
Cloud Licensing Model
Simplifies license management and deployment through a centralized cloud portal.
Direct Access to Cisco TAC
Ensures rapid resolution of technical issues by expert engineers, minimizing business downtime.
Software Updates and Patches
Keeps your network secure and up-to-date with the latest features and security enhancements.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure continuous transaction processing, making robust software support critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers rely on secure and always-on networks for patient care systems and data management, necessitating reliable software support to meet strict regulatory requirements and ensure uninterrupted service delivery.
Manufacturing & Industrial
Industrial operations depend on stable network connectivity for automation, IoT devices, and real-time data processing, where software support is vital to prevent costly production downtime and maintain operational efficiency.
Education & Research
Educational institutions manage large, complex networks supporting students and staff, requiring consistent performance and security through timely software updates and expert support to ensure uninterrupted learning and research activities.
Frequently Asked Questions
What is Cisco DNA Advantage Cloud Licensing?
Cisco DNA Advantage Cloud Licensing is a subscription-based software offering that provides advanced network automation, security, and analytics capabilities managed through a cloud portal. It is designed to simplify network management and enhance operational efficiency for businesses.
What does 'Solution Support' cover?
Solution Support provides access to Cisco's Technical Assistance Center (TAC) for troubleshooting software issues, along with entitlement to software updates and patches. It ensures your licensed software remains functional, secure, and up-to-date.
Who is this license intended for?
This license is intended for businesses, specifically SMB and mid-market companies, that use Cisco networking equipment and software for their own IT operations. It is not for resellers or other IT service providers.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.