Cisco DNA Advantage On-Prem License Support, 50G, 3-Year
This 3-year Cisco Solution Support contract provides essential coverage for your DNA Advantage On-Prem software licenses, ensuring uninterrupted network operations and feature access.
- Coverage for Software Issues: Access to Cisco TAC for troubleshooting and issue resolution related to your DNA Advantage software.
- Entitlement to Updates: Continuous access to software updates, patches, and new feature releases included in your DNA Advantage subscription.
- Compliance Assurance: Maintain compliance with software licensing requirements and vendor support mandates.
- Operational Continuity: Protection against potential downtime or performance degradation due to software-related problems.
Product Overview
Product Overview
This offering is a 3-year Cisco Solution Support contract specifically for Cisco DNA Advantage On-Prem software licenses covering 50G capacity. It ensures you receive timely technical assistance and access to software updates, maintaining the full functionality and security of your network infrastructure.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this support to guarantee the reliable operation of their Cisco networking software. It integrates directly with their existing on-premises Cisco deployments, providing a critical layer of operational assurance and feature enablement.
- 3-Year Support Term: Provides predictable budgeting and long-term assurance for your Cisco software investment.
- DNA Advantage Features: Unlocks advanced network automation, security, and analytics capabilities for your on-premises environment.
- 50G Capacity Coverage: Tailored support for network environments operating at up to 50 Gigabits per second.
- On-Premises Deployment: Designed for businesses managing their network infrastructure directly within their own data centers.
- Direct Cisco Support: Access to Cisco's expert technical assistance center (TAC) for issue resolution.
Ensure your business network runs optimally with dedicated 3-year support for your Cisco DNA Advantage on-premises software.
What This Enables
Access to Cisco Technical Assistance
Access to Cisco's expert technical support team for troubleshooting and resolving issues with your DNA Advantage software. This ensures your network team can quickly address problems and minimize operational disruption.
on-premises network deployments, managed IT environments, business continuity planning, IT operational support
Entitlement to Software Updates and Patches
Receive continuous access to the latest software updates, security patches, and feature enhancements for your DNA Advantage licenses. This keeps your network secure, compliant, and equipped with the newest capabilities.
software-defined networking, network security posture, IT infrastructure modernization, regulatory compliance
Protection Against Software-Related Downtime
Mitigate the risk of network outages caused by software malfunctions or configuration errors. This support provides a safety net, ensuring prompt resolution to keep your critical business operations online.
mission-critical network services, business process continuity, IT risk management, operational efficiency
Key Features
3-Year Support Term
Provides predictable budgeting and long-term assurance for your Cisco software investment, reducing unexpected costs.
Cisco DNA Advantage Features
Unlocks advanced network automation, security, and analytics capabilities for your on-premises environment, improving operational efficiency.
50G Capacity Coverage
Tailored support for network environments operating at up to 50 Gigabits per second, ensuring performance and stability.
On-Premises Deployment Focus
Designed for businesses managing their network infrastructure directly within their own data centers, offering direct control and security.
Direct Cisco Technical Assistance
Access to Cisco's expert technical assistance center (TAC) for prompt issue resolution, minimizing network downtime.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure networks to handle sensitive data and comply with strict regulatory requirements like PCI DSS and SOX, making robust software support essential.
Healthcare & Life Sciences
Healthcare organizations depend on continuous network uptime for patient care systems and must adhere to HIPAA regulations, necessitating dependable support for their IT infrastructure.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and production systems, where any downtime can lead to significant financial losses and safety concerns.
Education & Research
Educational institutions manage large, complex networks serving students and staff, requiring efficient management and support to ensure uninterrupted access to learning resources and research data.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support is a service that provides technical support for integrated solutions, including software. It ensures you have access to Cisco's expertise for troubleshooting and resolving issues within your licensed software environment.
What does 'DNA Advantage' enable?
DNA Advantage unlocks advanced capabilities for network automation, assurance, and security within Cisco's Digital Network Architecture. It helps streamline network operations, improve visibility, and enhance security posture.
Is this license for cloud or on-premises deployment?
This specific license is for on-premises deployments, meaning the software is installed and managed within your own data center or network infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.