Cisco DNA Advantage On-Prem License Support
This 1-year Cisco Solution Support for DNA Advantage On-Prem licenses provides essential software coverage and entitlements for your network infrastructure.
- Coverage for Software Updates: Access to the latest features, security patches, and performance enhancements for Cisco DNA Advantage.
- Technical Support Access: Entitlement to expert technical assistance for troubleshooting and issue resolution.
- License Compliance: Ensures your on-premises DNA Advantage deployment remains compliant and fully supported.
- Operational Continuity: Protection against potential software-related disruptions, maintaining network stability.
Product Overview
Product Overview
This offering provides 1-year of Cisco Solution Support for your on-premises Cisco DNA Advantage software licenses, designed for up to 250 devices. It ensures you receive critical software updates, security patches, and access to expert technical support to maintain the optimal performance and security of your network infrastructure.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this support contract integrates directly with your existing Cisco DNA Advantage deployment. It is essential for businesses that rely on their network for daily operations and require uninterrupted service and access to advanced network management capabilities.
- Software Entitlements: Gain access to all software updates, feature releases, and security patches for Cisco DNA Advantage.
- Technical Assistance: Receive expert support from Cisco for troubleshooting and resolving software-related issues.
- On-Premises Focus: Specifically tailored for managing and supporting your on-premises network software deployments.
- Capacity Based: Licensed for environments supporting up to 250 devices, ensuring appropriate coverage.
- Subscription Term: A 1-year subscription model provides predictable costs and continuous support.
This Cisco support contract is the right choice for SMB and mid-market teams needing reliable access to software updates and expert assistance for their on-premises network.
What This Enables
Access to Software Updates and Patches
Access to all software updates, feature releases, and critical security patches for Cisco DNA Advantage. This ensures your network infrastructure is protected against emerging threats and benefits from the latest performance enhancements.
on-premises network deployments, managed IT environments, business continuity planning, proactive security posture
Expert Technical Assistance
Entitlement to direct technical support from Cisco for troubleshooting and resolving software-related issues. This provides your IT team with expert resources to quickly address any operational challenges.
business operations continuity, IT resource augmentation, network performance optimization, incident response
License Compliance and Entitlements
Protection against licensing lapses and ensures your on-premises DNA Advantage deployment remains fully compliant with Cisco's terms. This avoids potential disruptions or penalties associated with non-compliance.
regulatory adherence, IT asset management, operational risk mitigation, software lifecycle management
Key Features
Cisco DNA Advantage On-Prem License Support
Ensures continuous access to advanced network management features and security updates for your on-premises infrastructure.
1-Year Subscription Term
Provides predictable budgeting and continuous coverage for your critical network software.
Solution Support
Offers access to expert technical assistance for troubleshooting and issue resolution, minimizing downtime.
250 Device Capacity
Tailored support for small to mid-sized network environments, ensuring appropriate coverage.
Software Updates and Patches
Keeps your network secure and performing optimally with the latest feature releases and security fixes.
Industry Applications
Finance & Insurance
Financial institutions require robust network security and compliance, making continuous software updates and expert support for their Cisco DNA Advantage deployment critical to prevent data breaches and ensure regulatory adherence.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and rely on network uptime for critical operations, necessitating timely software patches and immediate technical support to maintain HIPAA compliance and operational continuity.
Manufacturing & Industrial
Industrial environments depend on stable and secure network connectivity for production lines and operational efficiency. This support ensures their Cisco DNA Advantage deployment is up-to-date and any issues are resolved quickly to prevent manufacturing disruptions.
Legal & Professional Services
Law firms and professional services companies manage confidential client information and require secure, reliable network access. Continuous software support for their Cisco DNA Advantage infrastructure is vital for data protection and uninterrupted client service.
Frequently Asked Questions
What is Cisco Solution Support for DNA Advantage?
It is a 1-year subscription service providing technical support and software updates for Cisco DNA Advantage licenses installed on your premises. This ensures your network remains secure, compliant, and operational.
Who is this license support intended for?
This support is for businesses, specifically SMB and mid-market companies, that use Cisco DNA Advantage on-premises for their own IT operations. It is not for resellers or other IT service providers.
What happens when the 1-year term ends?
You will need to renew the subscription to continue receiving software updates and technical support from Cisco. Zent Networks can assist with the renewal process to ensure uninterrupted coverage.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.