
Cisco DNA Advantage On-Prem Software License Support, 15M Users, 3 Years
This Cisco Solution Support contract provides 3 years of essential software license support for DNA Advantage on-prem deployments, covering up to 15 million users.
- Coverage: Entitlement to software updates, patches, and technical assistance for Cisco DNA Advantage on-prem.
- Term: 3-year subscription ensures continuous access to critical software features and support.
- Capacity: Supports environments with up to 15 million users, scaling with your organization's needs.
- Value: Maintains network compliance and operational continuity by guaranteeing access to the latest software capabilities.
Product Overview
Product Overview
This Cisco Solution Support contract provides essential technical assistance and software updates for Cisco DNA Advantage on-premise software licenses. It ensures your organization maintains access to the latest features, security patches, and expert support for a duration of three years, covering environments up to 15 million users.
Designed for IT Managers and IT Professionals within SMB and mid-market organizations, this subscription is crucial for businesses that rely on Cisco's advanced networking capabilities. It integrates directly with your existing on-premise Cisco infrastructure, ensuring uninterrupted operation and optimal performance of your network.
- Software Updates: Access to the latest Cisco DNA Advantage software releases and feature enhancements.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution.
- License Compliance: Ensures your software licensing remains current and compliant with vendor requirements.
- Operational Continuity: Minimizes downtime risk by providing support for critical network software.
- Feature Access: Guarantees continued access to advanced network automation, security, and analytics features.
This 3-year Cisco DNA Advantage support subscription is ideal for SMB and mid-market teams seeking reliable access to advanced network features and expert assistance.
What This Enables
Access to Software Updates and Patches
Access to the latest software updates, feature enhancements, and critical security patches for Cisco DNA Advantage on-premise. This ensures your network infrastructure remains secure and benefits from the newest capabilities, reducing vulnerability risks.
on-premise software deployments, network infrastructure management, IT security posture, regulatory compliance
Entitlement to Expert Technical Assistance
Entitlement to direct technical support from Cisco experts for troubleshooting complex network issues. This provides your IT team with the resources needed to resolve problems quickly, minimizing operational impact and downtime.
business continuity planning, IT operational efficiency, network performance optimization, critical infrastructure support
Protection Against Licensing Lapses
Protection against licensing lapses and ensuring continuous access to advanced network features. This subscription maintains your software's active status, preventing service interruptions and ensuring you can utilize the full suite of DNA Advantage capabilities.
software asset management, IT budget predictability, operational uptime, feature utilization
Key Features
Cisco DNA Advantage On-Prem Software
Enables advanced network automation, analytics, and security for your internal IT operations.
Solution Support Contract
Provides access to software updates, patches, and expert technical assistance for uninterrupted operation.
15 Million User Capacity
Scales to support large enterprise environments, ensuring your network can grow with your business.
3-Year Term
Offers long-term predictability and continuous coverage, simplifying IT budget and resource planning.
Subscription Billing
Provides a predictable operational expense model for essential software support.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to protect sensitive data and ensure compliance with strict regulatory standards like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare organizations need robust network security and uptime to manage patient data, comply with HIPAA, and ensure critical medical systems remain operational.
Manufacturing & Industrial
Industrial environments depend on stable and secure network connectivity for operational technology (OT) and IT systems, requiring continuous support to prevent production disruptions.
Education & Research
Educational institutions manage large, complex networks serving students and staff, requiring scalable solutions and ongoing support to maintain access and security across campus.
Frequently Asked Questions
What is Cisco DNA Advantage?
Cisco DNA Advantage is a software suite that provides advanced capabilities for network automation, assurance, security, and segmentation. It is designed to simplify network management and improve operational efficiency for businesses.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, patches, technical assistance, and other support services from the vendor to ensure the software functions correctly and securely.
Is this license for a specific hardware type?
This is a software license and support contract. While it enables features for your Cisco network infrastructure, it is not tied to a specific hardware model but rather to the DNA Advantage software platform itself.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.