Cisco DNA Advantage On-Prem Software License Support
This 3-year Cisco Solution Support contract provides essential software license coverage for DNA Advantage On-Prem, ensuring your network operates at peak performance.
- Coverage for Software Updates: Access to the latest features, bug fixes, and security patches for your Cisco DNA Advantage software.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution related to your software license.
- License Compliance: Protection against licensing lapses and ensuring adherence to Cisco's software usage terms and conditions.
- Continued Operation: Assurance of uninterrupted network functionality through timely support and access to software updates.
Product Overview
Product Overview
This offering is a 3-year subscription for Cisco Solution Support, specifically for Cisco DNA Advantage On-Prem software licenses. It ensures that your business has continuous access to software updates, technical assistance, and the full capabilities unlocked by your DNA Advantage license.
IT Managers and IT Professionals in SMB and mid-market companies utilize this support to maintain the health, security, and feature set of their Cisco networking infrastructure. It integrates directly with their on-premises Cisco DNA software deployments, providing a critical layer of operational assurance.
- Feature Access: Unlocks the full suite of advanced network automation, security, and analytics features included in Cisco DNA Advantage.
- Software Updates: Guarantees access to all software updates, patches, and new releases throughout the 3-year term.
- Technical Assistance: Provides direct access to Cisco's expert support engineers for troubleshooting and issue resolution.
- Compliance Assurance: Helps maintain software license compliance and adherence to vendor terms.
- Operational Continuity: Minimizes downtime risk by ensuring timely support and access to necessary software components.
This 3-year support subscription is ideal for SMB and mid-market organizations seeking reliable access to advanced network features and expert assistance for their Cisco DNA Advantage software.
What This Enables
Enable Advanced Network Automation
Enable teams to automate network provisioning, configuration, and policy enforcement across their wired and wireless infrastructure. Streamline network operations and reduce manual intervention for faster service delivery.
on-premises network deployments, managed IT infrastructure, multi-site operations, wired and wireless networks
Enhance Network Security Posture
Automate the deployment of security policies and gain visibility into network traffic to detect and mitigate threats. Streamline compliance with security standards through centralized policy management.
security-conscious environments, compliance-driven operations, integrated security solutions, network segmentation
Improve Network Visibility and Analytics
Streamline the collection and analysis of network performance data to proactively identify issues and optimize user experience. Enable teams to make data-driven decisions for network improvements.
performance-sensitive operations, IT troubleshooting, capacity planning, user experience monitoring
Key Features
Cisco DNA Advantage Features
Unlock advanced capabilities for network automation, security, and analytics, driving operational efficiency and improved performance.
Software Updates and Patches
Ensure your network is always running on the latest, most secure version of the software, mitigating vulnerabilities and accessing new functionalities.
24x7 Technical Support
Receive expert assistance from Cisco engineers to quickly resolve issues and minimize network downtime.
3-Year Subscription Term
Provide long-term predictability and cost management for your essential network software support.
On-Premises Deployment
Maintain full control over your network infrastructure and data with software licensed and managed within your own data center.
Industry Applications
Finance & Insurance
This sector requires high availability and robust security for sensitive financial data, making advanced network automation and compliance features critical for operational integrity and regulatory adherence.
Healthcare & Life Sciences
Healthcare organizations depend on secure, reliable networks to manage patient data and critical medical devices, necessitating advanced security features and continuous operational uptime supported by software updates and expert assistance.
Manufacturing & Industrial
Industrial environments benefit from network automation and segmentation to secure operational technology (OT) networks and ensure the continuous operation of production lines, requiring reliable software and support.
Education & Research
Educational institutions manage large, diverse networks with many users and devices, requiring efficient automation, robust security, and scalable solutions to support academic and administrative functions.
Frequently Asked Questions
What is Cisco DNA Advantage?
Cisco DNA Advantage is a software subscription that provides advanced capabilities for network automation, assurance, security, and segmentation. It is designed to simplify network management and enhance operational efficiency for enterprise networks.
What does 'On-Prem' mean for this license?
On-Prem indicates that the Cisco DNA Advantage software is installed and managed within your organization's own data center or network infrastructure, rather than being a cloud-hosted service.
What is Solution Support?
Solution Support from Cisco provides technical support for integrated Cisco solutions, including software, hardware, and third-party products that work together. It ensures a single point of contact for issue resolution.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.