Cisco DNA Advantage On-Prem Software Support
Maintain optimal network performance with Cisco DNA Advantage on-prem software support, ensuring continuous operation and access to essential features for your business network over a 1-year term.
- Access to Software Updates: Entitlement to the latest software releases, patches, and security updates to keep your network protected and performing optimally.
- Technical Support: Coverage for technical assistance from Cisco experts, helping to resolve issues and minimize network downtime for your operations.
- Feature Entitlement: Continued access to advanced network automation, security, and analytics features included in the DNA Advantage license.
- License Compliance: Ensures your on-premise DNA Advantage software remains compliant and fully supported by the vendor throughout the subscription term.
Product Overview
Product Overview
This is a 1-year subscription for Cisco DNA Advantage on-prem software support, covering a capacity of 50 million network endpoints. It provides essential services to ensure the continued operation, security, and feature access of your Cisco networking software.
Designed for businesses with on-premise network infrastructure, this support subscription is ideal for IT Managers and IT Professionals responsible for maintaining network stability and security. It integrates directly with your existing Cisco DNA Advantage deployment, providing a critical layer of operational assurance.
- Software Updates & Patches: Receive timely access to software updates, bug fixes, and security patches to maintain network integrity.
- Technical Assistance: Benefit from expert technical support to troubleshoot and resolve network issues efficiently.
- Feature Continuity: Ensure uninterrupted access to the advanced capabilities of Cisco DNA Advantage.
- Endpoint Capacity: Supports up to 50 million network endpoints, scaling with your organization's needs.
- Subscription Billing: Predictable annual billing for straightforward budget management.
This Cisco software support subscription is the right choice for SMB and mid-market teams needing reliable access to network software features and expert assistance.
What This Enables
Ensure Network Software is Up-to-Date
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Advantage software. This ensures the network infrastructure is protected against emerging threats and operates with optimal performance.
on-premise software deployment, business continuity planning, network security posture, IT operational efficiency
Access Expert Technical Assistance
Streamline issue resolution by providing IT staff with direct access to Cisco's technical support resources. This minimizes network downtime and accelerates the troubleshooting process for critical network problems.
network operations management, IT support escalation, risk mitigation for critical systems, proactive problem solving
Maintain License Compliance and Feature Access
Automate the process of staying compliant with software licensing agreements and ensure continued access to all licensed DNA Advantage features. This prevents service interruptions and maintains the full functionality of the network management platform.
software asset management, network feature utilization, regulatory compliance adherence, predictable IT budgeting
Key Features
Cisco DNA Advantage On-Prem Software
Provides advanced network automation, security, and analytics capabilities for your on-premise infrastructure.
1-Year Subscription Term
Offers predictable budgeting and ensures continuous support coverage for a defined period.
50 Million Endpoint Capacity
Scales to support large and growing network environments, accommodating a significant number of devices.
Software Updates and Patches
Keeps your network software secure and up-to-date with the latest fixes and enhancements.
Technical Support
Provides access to Cisco experts for troubleshooting and issue resolution, minimizing downtime.
Industry Applications
Manufacturing & Industrial
Industrial environments rely heavily on stable and secure network connectivity for operational technology (OT) and IT systems, making continuous software support essential for preventing production downtime.
Finance & Insurance
These sectors require stringent security and compliance, necessitating up-to-date software and immediate technical support to protect sensitive data and maintain regulatory adherence.
Healthcare & Life Sciences
Healthcare organizations depend on reliable network performance for critical patient care systems and data management, where any downtime can have severe consequences.
Government & Public Sector
Government agencies often manage large, complex networks and must adhere to strict security mandates, making vendor-supported software essential for maintaining operational integrity and data protection.
Frequently Asked Questions
What is Cisco DNA Advantage On-Prem Software Support?
This is a 1-year subscription service from Cisco that provides technical support and access to software updates for your on-premise Cisco DNA Advantage software license. It ensures your network software remains operational, secure, and fully functional.
What does the 50M capacity refer to?
The 50M refers to the license capacity, typically indicating support for up to 50 million network endpoints or managed devices within your network environment.
Why is ongoing software support important for network infrastructure?
Ongoing support is crucial for maintaining security by receiving patches for vulnerabilities, ensuring optimal performance through updates, and guaranteeing access to technical assistance for troubleshooting. This prevents costly downtime and operational disruptions.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.