Cisco DNA Advantage On-Premise Solution Support
This 5-year Cisco DNA Advantage on-premise solution support subscription ensures your network infrastructure remains operational and secure, providing access to essential software features.
- Coverage: Entitlement to Cisco's technical support for DNA Advantage on-premise software.
- Term: 5-year subscription providing long-term operational assurance.
- Value: Guarantees access to software updates, patches, and expert assistance.
- Compliance: Helps maintain network stability and adherence to operational standards.
Product Overview
Product Overview
This Cisco DNA Advantage On-Premise Solution Support subscription provides 5 years of access to Cisco's technical support services for your on-premise network automation and assurance software. It ensures you receive timely updates, critical patches, and expert assistance to maintain optimal network performance and security.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this support contract integrates with your existing on-premise Cisco DNA Advantage deployment. It is essential for businesses that rely on a stable, secure, and feature-rich network for their daily operations.
- Software Assurance: Continuous access to the latest software releases and feature enhancements.
- Technical Support: Entitlement to expert assistance for troubleshooting and issue resolution.
- Security Updates: Timely delivery of patches and security advisories to protect your network.
- Operational Stability: Ensures your network automation and assurance platform remains functional.
- Long-Term Planning: Predictable support costs over a 5-year term for easier budgeting.
This 5-year support subscription is the ideal choice for SMB and mid-market teams seeking reliable, long-term operational assurance for their Cisco DNA Advantage on-premise solution.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain their Cisco DNA Advantage on-premise platform with the latest software versions and security fixes. Streamline network operations by ensuring all security vulnerabilities are addressed promptly.
on-premise software deployment, network automation, IT infrastructure management, business continuity planning
Continuous Technical Support
Provide IT professionals with direct access to Cisco's expert support for troubleshooting and issue resolution. Automate problem-solving by having a clear path to expert assistance when network issues arise.
network operations center, IT service desk, critical business systems support, proactive issue management
Long-Term Operational Assurance
Secure 5 years of guaranteed support for your Cisco DNA Advantage on-premise investment. Protect against unexpected costs and operational disruptions by ensuring predictable support coverage.
long-term IT strategy, capital expenditure planning, infrastructure lifecycle management, risk mitigation
Key Features
5-Year Subscription Term
Provides predictable support costs and long-term operational assurance for your Cisco DNA Advantage investment.
Access to Software Updates
Ensures your network automation platform remains current with the latest features and performance improvements.
Security Patching
Protects your network infrastructure from emerging threats by providing timely security updates.
Expert Technical Assistance
Offers direct access to Cisco's support engineers for rapid troubleshooting and issue resolution.
On-Premise Deployment Support
Specifically designed for businesses managing their Cisco DNA Advantage software within their own data centers.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and consistently available networks to manage sensitive data and comply with strict regulatory requirements like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare organizations depend on reliable network connectivity for patient care systems and must adhere to HIPAA regulations, necessitating robust security and uptime.
Manufacturing & Industrial
Industrial environments rely on stable network performance for operational technology (OT) and IT convergence, demanding continuous uptime and security to prevent production disruptions.
Education & Research
Educational institutions manage large, complex networks supporting diverse user groups and require consistent performance and security to facilitate learning and research activities.
Frequently Asked Questions
What is Cisco DNA Advantage On-Premise Solution Support?
This is a 5-year subscription service from Cisco that provides technical support, software updates, and security patches for your on-premise Cisco DNA Advantage licenses. It ensures your network automation and assurance platform remains operational and secure.
Who is this support subscription for?
This subscription is for businesses, particularly SMB and mid-market companies, that utilize Cisco DNA Advantage on-premise for their network management and require ongoing vendor support to maintain their infrastructure.
What is the duration of this support contract?
The duration of this specific support contract is 5 years, providing long-term assurance for your Cisco DNA Advantage on-premise deployment.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.