Cisco DNA Essentials Cloud License - Enhanced Support
This 5-year Cisco DNA Essentials Cloud License provides enhanced support, ensuring your network infrastructure remains operational and secure with timely technical assistance.
- Access to: Expert technical support for critical network issues, minimizing downtime.
- Coverage for: Software updates and bug fixes, maintaining optimal network performance and security.
- Protection against: Unexpected operational disruptions with guaranteed response times.
- Entitlement to: Latest software features and security patches for enhanced network capabilities.
Product Overview
Product Overview
This Cisco DNA Essentials Cloud License, bundled with 5 years of enhanced support, unlocks advanced network management and security capabilities for your organization's infrastructure.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this subscription provides essential software features and the assurance of expert technical assistance for their on-premises or cloud-connected network devices.
- Network Visibility: Gain deeper insights into network traffic and device performance.
- Security Enforcement: Implement granular security policies to protect your network.
- Automation Capabilities: Streamline network configuration and management tasks.
- Software Updates: Ensure access to the latest features and security patches.
- Enhanced Support: Receive priority technical assistance for critical issues.
This Cisco DNA Essentials Cloud License with enhanced support is the ideal solution for businesses seeking to modernize their network management and security without enterprise-level complexity.
What This Enables
Access to Expert Technical Support
Access to certified Cisco engineers for troubleshooting and issue resolution, ensuring minimal disruption to business operations. This coverage provides peace of mind knowing critical network problems will be addressed promptly.
businesses with critical network uptime requirements, organizations with limited in-house IT expertise, companies relying on network stability for daily operations, environments with complex network configurations
Coverage for Software Updates and Patches
Coverage for all software updates, feature enhancements, and security patches released by Cisco for the DNA Essentials platform. This ensures your network benefits from the latest security protections and performance improvements.
organizations prioritizing network security, businesses needing to maintain compliance with evolving standards, companies aiming to optimize network performance, environments with a need for continuous improvement
Protection Against Operational Disruptions
Protection against unexpected hardware or software failures that could lead to network downtime. Enhanced support includes expedited replacement or repair services to restore connectivity quickly.
companies with high availability network needs, businesses in regulated industries, organizations with remote or distributed workforces, environments where network outages have significant financial impact
Key Features
Cisco DNA Essentials Software
Enables advanced network automation, segmentation, and policy enforcement for improved security and operational efficiency.
Cloud-Based Licensing
Simplifies license management and deployment through a centralized cloud portal.
Enhanced Support (5 Years)
Provides priority access to Cisco technical experts and timely issue resolution for 5 years, ensuring business continuity.
Software Updates and Upgrades
Guarantees access to the latest software versions, including security patches and new features, keeping the network modern and secure.
Network Visibility and Analytics
Offers deeper insights into network performance and user behavior, aiding in troubleshooting and strategic planning.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable networks to protect sensitive data and ensure compliance with regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare organizations must maintain strict data privacy under HIPAA and ensure continuous network availability for critical patient care systems.
Retail & Hospitality
These sectors rely on stable networks for point-of-sale systems, inventory management, and customer-facing services, often needing to manage distributed locations.
Manufacturing & Industrial
Industrial environments demand robust network performance and security to support operational technology (OT) and ensure production continuity.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, including network automation, policy enforcement, and basic security features.
What does 'Enhanced Support' mean?
Enhanced Support typically includes faster response times, access to advanced technical resources, and potentially hardware replacement services, depending on the specific Cisco support contract.
How long is the license term?
This specific license is for a 5-year term, providing continuous access to the software and support for that duration.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.