Cisco DNA Essentials Cloud License Support, 10M Users, 3 Year
This Cisco Solution Support contract provides essential cloud license support for DNA Essentials, covering 10 million users over a 3-year term, ensuring continuous network operation and feature access.
- Coverage for Software Updates: Access to the latest software releases and patches for Cisco DNA Essentials, maintaining optimal performance and security.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution related to your DNA Essentials cloud licenses.
- License Compliance: Protection against licensing lapses and ensuring adherence to Cisco's software usage policies for your network infrastructure.
- Feature Access: Continued entitlement to the core networking capabilities and features enabled by your Cisco DNA Essentials cloud subscription.
Product Overview
Product Overview
This Cisco Solution Support contract is designed for businesses utilizing Cisco's Digital Network Architecture (DNA) Essentials cloud licensing. It provides essential support services for your software licenses, ensuring you maintain compliance, access necessary updates, and receive technical assistance for a term of three years, covering up to 10 million users.
IT Managers and IT Professionals in mid-market companies rely on this support to maintain the health and functionality of their Cisco network infrastructure. It integrates directly with their existing Cisco DNA Essentials deployment, providing a critical layer of operational assurance for their business-critical network services.
- 3-Year Support Term: Provides predictable budgeting and long-term assurance for your Cisco DNA Essentials cloud licenses.
- 10 Million User Coverage: Scalable support designed for organizations with extensive network user bases.
- Software Updates & Patches: Ensures your network benefits from the latest security enhancements and feature improvements.
- Technical Assistance: Access to Cisco's expert support for prompt issue resolution and guidance.
- License Management: Helps maintain compliance and avoid disruptions due to licensing issues.
This Cisco support contract is the ideal solution for mid-market organizations needing reliable, long-term assurance for their Cisco DNA Essentials cloud licensing.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain their Cisco DNA Essentials software at the latest versions, incorporating critical security patches and performance enhancements. This ensures the network infrastructure remains secure and operates at peak efficiency.
cloud-managed networks, software-defined networking, network infrastructure, ongoing operations, security posture
Streamline Technical Issue Resolution
Streamline the process of resolving network issues by providing direct access to Cisco's expert technical support. This minimizes downtime and ensures that IT professionals can quickly address problems impacting business operations.
network operations, IT support teams, business continuity, critical infrastructure, service level agreements
Automate License Compliance Management
Automate the management of software license compliance for Cisco DNA Essentials, preventing potential disruptions or penalties. This ensures your organization adheres to licensing agreements and avoids unexpected costs.
software asset management, IT governance, regulatory adherence, operational efficiency, risk mitigation
Key Features
3-Year Support Term
Provides predictable budgeting and long-term assurance for your Cisco DNA Essentials cloud licenses, reducing the need for frequent renewals.
10 Million User Coverage
Scalable support designed for organizations with extensive network user bases, ensuring all users are covered by the support agreement.
Software Updates and Patches
Ensures your network benefits from the latest security enhancements and feature improvements, maintaining optimal performance and reducing vulnerabilities.
Technical Assistance
Access to Cisco's expert support for prompt issue resolution and guidance, minimizing downtime and impact on business operations.
License Compliance Assurance
Helps maintain compliance with Cisco's licensing policies, avoiding potential disruptions or penalties associated with non-compliance.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network operations to protect sensitive data and ensure continuous service availability, making robust software support essential for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers depend on secure and always-on networks for patient care systems and data management, necessitating continuous software updates and rapid technical support to meet stringent regulatory and operational demands.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and IT systems, where software support is critical to prevent production downtime and maintain system integrity.
Education & Research
Educational institutions manage large, diverse networks supporting students and staff, requiring consistent performance and security through up-to-date software and reliable technical support to ensure uninterrupted learning and research activities.
Frequently Asked Questions
What is Cisco DNA Essentials Cloud Licensing?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, enabling automation, assurance, and security for your network. The cloud licensing model offers flexibility and subscription-based access.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, patches, and technical assistance for the licensed software. It ensures your network remains secure, functional, and compliant with vendor requirements.
Who is the target audience for this support contract?
This support contract is designed for mid-market companies and larger enterprises that utilize Cisco DNA Essentials cloud licensing and require ongoing technical support and software maintenance for their network infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.