Cisco DNA Essentials Cloud License Support, 1 Year
Zent Networks provides Cisco Solution Support for DNA Essentials Cloud Licenses, ensuring your network software remains operational and up-to-date for one year.
- Coverage for Software Updates: Access to the latest features, bug fixes, and security patches for your Cisco DNA Essentials software.
- Technical Support: Entitlement to expert assistance for troubleshooting and resolving software-related issues.
- License Compliance: Maintain adherence to Cisco's licensing terms and avoid potential disruptions.
- Operational Continuity: Protection against software vulnerabilities and performance degradation.
Product Overview
Product Overview
This offering provides Cisco Solution Support for your DNA Essentials Cloud License, covering a 1-year term. It ensures you receive essential software updates, patches, and access to technical support for the Cisco Digital Network Architecture Essentials software deployed in a cloud environment.
This license and support package is designed for businesses that utilize Cisco's networking solutions and require ongoing maintenance and support for their cloud-based DNA Essentials software. It is ideal for IT Managers and IT Professionals managing networks within SMB and mid-market organizations seeking to maintain optimal performance and security.
- Software Updates & Upgrades: Stay current with the latest Cisco IOS XE software releases.
- 24x7 Access to TAC: Receive around-the-clock technical support from Cisco's expert engineers.
- Cloud-Based Management: Facilitates easier deployment and management of network policies.
- Security Enhancements: Benefit from regular security patches to protect your network.
- License Term: One-year subscription ensures continuous coverage and access.
Maintain a secure, up-to-date, and well-supported Cisco network environment with this essential cloud license support.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Essentials cloud deployment. This ensures the network operates with optimal performance and reduced vulnerability to emerging threats.
cloud-managed networks, software-defined networking, network policy enforcement, continuous integration environments, IT operations management
Streamline Network Troubleshooting
Streamline the resolution of network issues by providing direct access to Cisco's expert technical support engineers. This reduces Mean Time To Resolution (MTTR) for critical incidents, minimizing operational disruption.
business continuity planning, IT incident response, network performance monitoring, proactive issue resolution, service level agreement adherence
Automate License Compliance
Automate the process of maintaining valid software licensing and support agreements with Cisco. This prevents potential service interruptions or compliance issues that could arise from expired or unsupported software.
IT asset management, software license tracking, vendor relationship management, operational budget planning, risk mitigation
Key Features
Cisco DNA Essentials Cloud License
Provides the foundational software for modern, intent-based networking in a cloud-managed environment.
1-Year Solution Support Term
Ensures continuous access to critical updates and expert technical assistance for a defined period, simplifying budget and renewal management.
Software Updates and Bug Fixes
Keeps your network software current, addressing performance issues and enhancing stability.
Access to Cisco Technical Assistance Center (TAC)
Offers expert help for troubleshooting and resolving complex network issues, reducing downtime.
Cloud Deployment Model
Facilitates easier management and scalability of network services through a centralized, cloud-based platform.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure uninterrupted trading and customer service operations, making robust software support critical.
Healthcare & Life Sciences
Healthcare providers depend on reliable network connectivity for patient care systems and data management, necessitating continuous software updates and rapid support to avoid disruptions.
Manufacturing & Industrial
Industrial environments rely on network stability for operational technology (OT) and automation systems, where software support is vital to prevent costly production downtime.
Education & Research
Educational institutions manage large, dynamic user bases and require consistent network performance and security, benefiting from ongoing software support for their infrastructure.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, enabling automation, assurance, and security for your network infrastructure, often managed through a cloud portal.
What does 'Solution Support' include?
Solution Support typically includes access to software updates, bug fixes, security patches, and technical assistance from the vendor (Cisco TAC) for the licensed product.
How long is this license and support valid?
This specific offering is for a one-year term, providing coverage for the Cisco DNA Essentials Cloud License and its associated support.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.