Cisco DNA Essentials Cloud Licensing Support, 1G, 3 Year
Maintain optimal network performance and compliance with 3-year Cisco DNA Essentials cloud licensing support, unlocking essential network automation and visibility features.
- Coverage for Software Updates: Access to the latest software releases and patches for Cisco DNA Essentials, ensuring your network security and functionality.
- Technical Support Access: Entitlement to expert technical assistance from Cisco for troubleshooting and issue resolution, minimizing downtime.
- License Term: Coverage for a defined 3-year period, providing predictable budgeting and uninterrupted service.
- Feature Entitlement: Continued access to the core features of Cisco DNA Essentials, including network automation, policy enforcement, and analytics.
Product Overview
Product Overview
This Cisco Solution Support contract provides essential maintenance and technical assistance for your Cisco DNA Essentials cloud-based software licenses over a 3-year term. It ensures you receive timely software updates, patches, and access to Cisco's expert support team to resolve any operational issues.
Designed for businesses that utilize Cisco's Digital Network Architecture for network management and automation, this support package is ideal for IT Managers and IT Professionals overseeing SMB and mid-market network infrastructures. It integrates directly with your existing Cisco DNA Essentials deployment, safeguarding your investment and operational continuity.
- Software Updates & Upgrades: Stay current with the latest features and security enhancements.
- 24x7 Technical Assistance: Get expert help when you need it to resolve network issues quickly.
- Proactive Issue Resolution: Benefit from Cisco's knowledge base and support to prevent potential problems.
- Compliance Assurance: Maintain a supported and compliant software environment.
- Predictable Support Costs: Fixed cost over the 3-year term for budgeting ease.
Ensure your business network remains secure, efficient, and up-to-date with predictable, expert support for your Cisco DNA Essentials licensing.
What This Enables
Continuous Software Access and Updates
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Essentials deployment. Streamline network operations by ensuring all software components are current and compatible.
cloud-managed networks, software-defined networking, network automation, policy-based access control
Proactive Technical Issue Resolution
Automate the process of resolving network issues by providing direct access to Cisco's expert support engineers. Protect against costly downtime by ensuring rapid response to critical incidents.
business-critical networks, IT operations management, remote IT support, network performance monitoring
License Compliance and Lifecycle Management
Ensure your organization remains compliant with software licensing agreements and vendor support policies. Streamline the management of your software lifecycle, avoiding end-of-support risks.
regulated environments, IT asset management, software subscription management, vendor relationship management
Key Features
Cisco Software Updates and Patches
Ensures your network runs on the latest, most secure version of Cisco DNA Essentials, protecting against vulnerabilities.
Access to Cisco Technical Support
Provides direct access to Cisco engineers for troubleshooting, minimizing network downtime and operational impact.
3-Year Support Term
Offers predictable costs and uninterrupted support coverage for your critical network infrastructure over three years.
DNA Essentials Cloud Licensing
Unlocks core network automation, policy, and analytics capabilities essential for modern business networks.
1 Gigabit Capacity Coverage
Specifies the supported network throughput, ensuring the license aligns with your network's operational scale.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to manage sensitive data and transactions, making continuous support for network management software critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers depend on reliable network connectivity for patient care systems and data management, necessitating robust support for network infrastructure to ensure uninterrupted service and data security.
Manufacturing & Industrial
Industrial operations rely on consistent network performance for automation and control systems; ongoing support for network software is vital to prevent costly production downtime.
Education & Research
Educational institutions manage large, dynamic networks supporting students and staff, requiring dependable network management tools and support to ensure continuous access to resources and data.
Frequently Asked Questions
What is Cisco DNA Essentials Cloud Licensing?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, including network automation, policy enforcement, and basic analytics, delivered via a cloud-based licensing model.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, patches, and technical assistance from the vendor for the licensed product. It ensures the software remains functional, secure, and supported throughout the contract term.
Why is 3-year support important for this license?
A 3-year support term provides long-term assurance of continued access to updates and technical help, aligning with typical IT planning cycles and budget predictability. It prevents lapses in support that could lead to security risks or operational disruptions.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.