Cisco DNA Essentials Cloud Licensing Support, 250M, 1 Year
Gain essential support for your Cisco DNA Essentials Cloud license, ensuring uninterrupted network operations for your business for one year.
- Coverage: Access to Cisco technical support for your DNA Essentials Cloud license.
- Duration: One year of continuous software support and entitlement.
- Value: Maintain compliance and ensure access to critical network management features.
- Outcome: Minimize downtime and operational disruptions related to your network infrastructure.
Product Overview
Product Overview
This offering provides one year of Cisco Solution Support for your DNA Essentials Cloud license, covering up to 250 million endpoints. It ensures you have access to necessary technical assistance and software updates to maintain your network's functionality and security.
Designed for businesses that utilize Cisco's Digital Network Architecture for their internal IT operations, this support contract is ideal for IT Managers and IT Professionals. It integrates into your existing network infrastructure, providing a critical layer of operational assurance.
- Entitlement: Access to Cisco's support resources for your DNA Essentials Cloud software.
- Continuity: Ensures your network management software remains operational and up-to-date.
- Capacity: Supports environments with up to 250 million endpoints.
- Term: One-year subscription term for predictable budgeting.
- Compliance: Helps maintain licensing compliance and access to feature enhancements.
This Cisco support contract is the right choice for SMB and mid-market teams needing reliable access to network management capabilities and expert assistance.
What This Enables
Access to Expert Technical Assistance
Access to Cisco's technical support team for troubleshooting and issue resolution related to your DNA Essentials Cloud software. This ensures that any network management challenges are addressed promptly, minimizing operational impact.
businesses with internal IT teams, organizations managing complex network deployments, companies relying on network uptime for operations, environments with critical data flows
Continuous Software Updates and Patches
Entitlement to receive software updates, bug fixes, and security patches for your DNA Essentials Cloud license. This keeps your network management platform current and protected against emerging threats.
organizations prioritizing network security, businesses with regular software update cycles, IT departments managing sensitive data, companies with compliance requirements
Maintaining Network Functionality
Coverage for the continued operation of your Cisco DNA Essentials Cloud software, ensuring all enabled features for network access control, policy enforcement, and analytics remain available. This prevents disruptions to core business functions.
companies with extensive network infrastructure, businesses dependent on network segmentation, organizations utilizing advanced network analytics, environments with high user traffic
Key Features
Cisco Solution Support
Provides direct access to Cisco's expert technical resources for prompt issue resolution and guidance on your DNA Essentials Cloud software.
1-Year Subscription Term
Offers predictable budgeting and ensures continuous coverage for your network management software throughout the year.
DNA Essentials Cloud Licensing
Unlocks core capabilities for network automation, policy management, and visibility across your Cisco network infrastructure.
250 Million Endpoint Capacity
Scales to support large and complex network environments, ensuring comprehensive management for extensive deployments.
Software Updates and Patches
Keeps your network management software secure and up-to-date with the latest features and critical security fixes.
Industry Applications
Finance & Insurance
Financial institutions require high network availability and robust security to protect sensitive data and comply with strict regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers need reliable network performance and data security to support patient care systems and comply with HIPAA regulations.
Manufacturing & Industrial
Industrial environments depend on stable network connectivity for operational technology (OT) and IT convergence, requiring consistent performance and support.
Education & Research
Educational institutions manage large, diverse networks with many users and devices, necessitating scalable solutions and ongoing support for efficient operations.
Frequently Asked Questions
What is Cisco DNA Essentials Cloud Licensing?
Cisco DNA Essentials is a software license that provides foundational capabilities for managing and automating your Cisco network. The 'Cloud' aspect indicates it's managed or delivered via a cloud-based platform.
What does 'Solution Support' cover?
Solution Support typically includes technical assistance for the licensed software, access to software updates and patches, and help with troubleshooting issues that arise within the scope of the license.
Who is the target audience for this license and support?
This is for businesses that use Cisco networking equipment and software for their own internal IT operations, not for resellers or service providers.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.