Cisco DNA Essentials Cloud Licensing Support, 500M, 5 Years
This Cisco Solution Support contract provides 5 years of essential cloud licensing support for DNA Essentials, ensuring your network infrastructure remains operational and up-to-date.
- Extended Coverage: 5-year term for Cisco DNA Essentials Cloud Licensing.
- Capacity Support: Covers up to 500 million endpoints or users.
- Technical Assistance: Access to Cisco's expert support for licensing issues.
- Operational Continuity: Ensures uninterrupted access to network management features.
Product Overview
Product Overview
This offering is a 5-year subscription-based support contract for Cisco DNA Essentials Cloud Licensing, designed for organizations managing large-scale network environments up to 500 million users or endpoints.
IT Managers and IT Professionals in mid-market to enterprise organizations utilize this support to maintain compliance, ensure feature access, and guarantee the continued operation of their Cisco software-defined networking infrastructure.
- Subscription Term: 5-year duration for predictable budgeting and long-term support.
- Scalable Capacity: Supports environments with up to 500 million users or endpoints.
- Cloud Licensing: Specifically for Cisco DNA Essentials deployed in a cloud model.
- Technical Expertise: Access to Cisco's specialized support for licensing and software issues.
- Feature Entitlement: Guarantees access to the latest software updates and features.
This Cisco support contract is ideal for mid-market and enterprise businesses needing reliable, long-term access to Cisco DNA Essentials features and expert technical assistance.
What This Enables
Access to Expert Technical Support
Access to Cisco's specialized technical support team for troubleshooting licensing issues and software-related inquiries. This ensures prompt resolution of problems that could impact network operations.
organizations with complex network deployments, businesses requiring rapid issue resolution, teams managing large Cisco footprints, environments with critical uptime requirements
Entitlement to Software Updates
Entitlement to receive all software updates, patches, and new feature releases for Cisco DNA Essentials throughout the 5-year term. This keeps the network infrastructure current and secure.
businesses committed to network modernization, organizations prioritizing security, teams managing evolving IT needs, companies seeking to maximize software investment
Protection Against Licensing Lapses
Protection against accidental licensing expiration or non-compliance issues that could lead to feature degradation or service interruptions. This ensures continuous adherence to Cisco's licensing terms.
companies with strict compliance mandates, organizations with distributed IT teams, businesses operating in regulated sectors, environments with long-term strategic IT planning
Key Features
5-Year Subscription Term
Provides predictable budgeting and long-term assurance for critical network software support.
500 Million User/Endpoint Capacity
Scales to support very large and complex network environments without performance degradation.
Cisco DNA Essentials Cloud Licensing
Enables advanced software-defined networking capabilities for modern network management.
Direct Technical Support Access
Ensures prompt and expert assistance for any software licensing or operational issues.
Software Update Entitlement
Guarantees access to the latest features and security patches, keeping the network optimized and protected.
Industry Applications
Finance & Insurance
Financial institutions require robust security, compliance, and high availability for their networks, making continuous access to updated Cisco DNA Essentials features and expert support critical for operations and regulatory adherence.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and rely on network uptime for critical services, necessitating reliable support and up-to-date software to maintain HIPAA compliance and operational continuity.
Manufacturing & Industrial
Industrial environments depend on stable and secure network connectivity for operational technology (OT) and IT integration, requiring consistent software performance and support to prevent costly downtime.
Education & Research
Educational institutions manage large, dynamic user bases and diverse network needs, benefiting from scalable licensing and ongoing support to ensure reliable access to resources and maintain network security.
Frequently Asked Questions
What is Cisco DNA Essentials Cloud Licensing?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, including policy automation, network analytics, and security features, delivered via a cloud licensing model.
What does 'Solution Support' cover?
Solution Support typically covers technical assistance for the licensed software, including troubleshooting, bug fixes, and access to software updates and patches, ensuring the continued operation and optimal performance of the Cisco DNA Essentials platform.
Is this a perpetual license or a subscription?
This is a subscription-based support contract with a 5-year term, meaning the entitlement and support are valid for the duration of the subscription.
Deployment & Support
Deployment Complexity
High — engineer-led
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.