Cisco DNA Essentials Cloud Licensing Support, 50M Users, 1 Year
This Cisco Solution Support contract provides 1-year coverage for your DNA Essentials Cloud licensing, ensuring uninterrupted access to critical network management capabilities for up to 50 million users.
- Coverage for Software Updates: Access to the latest software releases, patches, and bug fixes for your Cisco DNA Essentials Cloud platform.
- Technical Support: Entitlement to expert technical assistance from Cisco for troubleshooting and issue resolution related to your licensed software.
- License Compliance: Protection against licensing lapses and ensuring your organization remains compliant with Cisco's software usage terms.
- Continued Operation: Safeguard against service disruptions by maintaining an active support contract for your essential network software.
Product Overview
Product Overview
This offering is a 1-year subscription for Cisco Solution Support, specifically for DNA Essentials Cloud licensing covering up to 50 million users. It ensures your organization has access to necessary software updates, patches, and technical assistance from Cisco for the duration of the term.
Designed for mid-market to enterprise organizations, this support contract is crucial for businesses that rely on Cisco's DNA Essentials for network management and automation. It fits into your operational budget as a predictable subscription expense, ensuring your IT infrastructure remains current and supported.
- Software Updates: Gain access to new features, performance enhancements, and security patches released by Cisco.
- Technical Assistance: Receive expert help from Cisco engineers to resolve software-related issues.
- License Management: Maintain compliance and avoid penalties associated with outdated or unsupported software versions.
- Operational Continuity: Minimize downtime risk by ensuring your network software is actively maintained and supported.
- Scalable Capacity: Supports environments requiring licensing for up to 50 million users, suitable for large-scale deployments.
This Cisco support subscription is ideal for mid-market and enterprise teams needing reliable access to network software updates and expert technical help without the overhead of direct vendor management.
What This Enables
Access to Software Updates and Patches
Access to the latest software releases, security patches, and bug fixes for Cisco DNA Essentials Cloud. This ensures your network management platform is secure, stable, and benefits from ongoing feature enhancements.
Organizations managing large-scale Cisco network infrastructure, Businesses requiring up-to-date security protocols, Teams needing to maintain software currency for compliance
Entitlement to Expert Technical Support
Entitlement to direct technical assistance from Cisco for troubleshooting complex issues related to your DNA Essentials Cloud licensing. This provides rapid resolution and minimizes potential downtime.
Businesses with critical network operations, IT departments needing specialized vendor support, Companies seeking to reduce internal troubleshooting time
Protection Against Licensing Lapses
Protection against non-compliance with Cisco licensing terms by ensuring your software subscription remains active and supported. This avoids potential penalties and ensures continued legal use of the software.
Organizations with strict IT governance, Businesses undergoing audits, Companies operating in regulated environments
Key Features
1-Year Subscription Term
Provides predictable budgeting and ensures continuous support coverage for your Cisco DNA Essentials Cloud licensing over a defined period.
Cisco DNA Essentials Cloud Licensing
Unlocks core network automation, visibility, and policy management capabilities essential for modern business networks.
50 Million User Capacity
Scales to support very large enterprise environments, ensuring comprehensive network management across extensive user bases.
Solution Support
Offers access to Cisco's technical expertise and software updates, crucial for maintaining network health and security.
Cloud-Based Licensing
Simplifies license management and deployment through a cloud-delivered model, reducing on-premises infrastructure requirements.
Industry Applications
Finance & Insurance
Financial institutions require robust network security and compliance, making up-to-date software and vendor support for network management critical to prevent breaches and meet regulatory demands.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and rely on network uptime for critical operations, necessitating reliable and supported network management software to ensure data integrity and service availability.
Manufacturing & Industrial
Industrial environments depend on stable and secure network connectivity for operational technology (OT) and IT convergence, making supported network management tools essential for maintaining production uptime and security.
Education & Research
Educational institutions manage large, dynamic networks with diverse user needs, requiring scalable and well-supported network management solutions to ensure reliable access and security for students and staff.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides technical support and access to software updates for specific Cisco software and solutions. It helps ensure your licensed software remains current, secure, and functional.
What does 'DNA Essentials Cloud' refer to?
DNA Essentials Cloud is a Cisco software offering that provides foundational capabilities for network automation, visibility, and policy management, delivered via a cloud-based model.
How does this license differ from a perpetual license?
This is a subscription-based license with a 1-year term, requiring renewal. Perpetual licenses are typically a one-time purchase with ongoing support contracts often purchased separately.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.