Cisco DNA Essentials Cloud Licensing Support
Ensure uninterrupted network operations and access to essential features with 5-year Cisco DNA Essentials cloud licensing support, designed for businesses managing their own IT infrastructure.
- Extended Coverage: 5-year term provides long-term assurance for your Cisco DNA Essentials cloud licenses.
- Feature Access: Guarantees continued access to vital network automation and management capabilities.
- Operational Continuity: Minimizes risk of service disruption due to licensing or support lapses.
- Compliance Assurance: Helps maintain adherence to software licensing requirements and vendor support policies.
Product Overview
Product Overview
This offering provides 5-year Solution Support for Cisco DNA Essentials cloud licenses, covering 10 million endpoints. It ensures your business maintains access to essential network software features and receives necessary vendor support for the duration of the term.
Designed for IT Managers and IT Professionals within SMB and mid-market companies, this support contract integrates with your existing Cisco network infrastructure, providing a predictable cost for software maintenance and access.
- 5-Year Term: Lock in support coverage for a full five years, simplifying budget planning.
- Cloud-Based Licensing: Supports Cisco's modern, subscription-based software licensing model.
- Endpoint Capacity: Valid for environments managing up to 10 million endpoints.
- Solution Support: Includes access to Cisco's technical support resources for licensed software.
- Feature Entitlement: Ensures you retain access to the capabilities unlocked by your DNA Essentials licenses.
This 5-year support contract is the ideal choice for SMB and mid-market organizations seeking reliable access to Cisco DNA Essentials features without the overhead of direct vendor management.
What This Enables
Entitlement to Software Updates and Patches
Entitlement to receive critical software updates, security patches, and bug fixes for your Cisco DNA Essentials licenses. This ensures your network management platform remains secure and performs optimally, protecting against emerging threats and performance degradation.
businesses with active network infrastructure, organizations prioritizing cybersecurity, teams managing software lifecycles, companies requiring stable network operations
Access to Cisco Technical Support
Access to Cisco's expert technical support resources for troubleshooting and issue resolution related to your DNA Essentials software. This provides your IT team with timely assistance, reducing the mean time to resolution for network-related problems.
organizations with dedicated IT staff, businesses experiencing network performance issues, teams needing expert guidance on network configurations, companies with critical network dependencies
Coverage for Cloud Software Functionality
Coverage for the continued functionality of the cloud-based Cisco DNA Essentials platform. This ensures that the features and capabilities you rely on for network automation, policy enforcement, and visibility remain available and operational throughout the support term.
businesses leveraging cloud-managed networking, organizations standardizing on Cisco solutions, teams managing distributed network environments, companies seeking simplified network management
Key Features
5-Year Support Term
Provides long-term cost predictability and assurance for your Cisco DNA Essentials software licenses.
Cisco Solution Support
Grants access to Cisco's technical expertise for issue resolution and software guidance.
Cloud Licensing Model
Aligns with modern subscription-based software delivery for flexibility and scalability.
Endpoint Capacity (10M)
Suitable for large-scale network environments requiring extensive endpoint management.
DNA Essentials Features
Ensures continued access to core network automation, visibility, and policy capabilities.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to manage sensitive data and comply with strict regulatory standards like PCI DSS and SOX, making robust software support essential.
Healthcare & Life Sciences
Healthcare providers must maintain continuous network operations for patient care systems and comply with HIPAA regulations, necessitating reliable access to network management tools and vendor support.
Manufacturing & Industrial
Industrial environments rely on stable and secure networks for operational technology (OT) and IT convergence, where downtime can halt production and lead to significant financial losses.
Education & Research
Educational institutions manage large, dynamic networks serving students and staff, requiring efficient management tools and consistent support to ensure uninterrupted access to learning resources and research platforms.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, including network automation, policy enforcement, and basic network analytics for Cisco environments.
What does 'Solution Support' include?
Solution Support typically includes access to Cisco's technical assistance center (TAC) for troubleshooting, software updates, and bug fixes for the licensed product.
Is this a perpetual license or a subscription?
This is a subscription-based license with a 5-year term for the support and entitlement. The underlying license itself is part of Cisco's modern licensing structure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.