Cisco DNA Essentials Cloud Licensing Support
Maintain optimal performance and security for your Cisco network infrastructure with 3-year support for DNA Essentials Cloud licensing.
- Coverage for Software Updates: Access to the latest software releases and feature enhancements for Cisco DNA Essentials.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution.
- License Compliance: Ensures your organization remains compliant with Cisco licensing agreements.
- Continued Operation: Protection against service disruptions and access to critical updates for network stability.
Product Overview
Product Overview
This Cisco Solution Support contract provides essential maintenance and technical assistance for Cisco DNA Essentials cloud-based software licenses over a 3-year term. It ensures your organization has access to software updates, patches, and expert support to keep your network running efficiently and securely.
Designed for IT Managers and IT Professionals in small to mid-market businesses, this support package integrates with your existing Cisco network environment. It is crucial for maintaining the functionality and compliance of your software-defined networking capabilities.
- Software Updates & Upgrades: Stay current with the latest Cisco IOS XE software releases.
- 24x7 Technical Support: Access to Cisco TAC for critical issues.
- Cloud-Based Management: Support for DNA Essentials deployed in a cloud environment.
- License Management: Assistance with understanding and managing your software licenses.
- Proactive Issue Resolution: Benefit from patches and fixes to prevent network disruptions.
This Cisco support contract is the ideal choice for SMB and mid-market teams seeking reliable network operation and expert assistance for their Cisco DNA Essentials licenses.
What This Enables
Access to Software Updates and Patches
Access to the latest Cisco DNA Essentials software releases and security patches. This ensures your network benefits from new features and remains protected against emerging threats.
cloud-managed networks, software-defined networking, ongoing software maintenance, network security posture
Expert Technical Assistance
Coverage for expert technical support from Cisco's TAC for troubleshooting and issue resolution. This provides your IT team with immediate access to specialized knowledge when network problems arise.
network operations, IT support teams, critical infrastructure management, business continuity planning
License Compliance Assurance
Entitlement to maintain compliance with Cisco's software licensing terms and conditions. This avoids potential penalties or service interruptions due to licensing discrepancies.
regulatory environments, IT asset management, software license audits, operational risk mitigation
Key Features
Cisco DNA Essentials Cloud Licensing
Enables advanced network automation, segmentation, and policy enforcement through a cloud-based platform.
3-Year Subscription Term
Provides long-term cost predictability and continuous access to software and support for budgeting ease.
Solution Support
Offers access to Cisco's technical assistance center (TAC) for issue resolution and software updates.
Software Updates and Upgrades
Ensures your network runs on the latest, most secure, and feature-rich versions of Cisco software.
Cloud-Based Deployment
Facilitates easier management and scalability of network policies and configurations from a centralized cloud portal.
Industry Applications
Finance & Insurance
Financial institutions require robust security and compliance, making Cisco DNA Essentials' advanced policy and assurance features critical for protecting sensitive data and meeting regulatory demands.
Healthcare & Life Sciences
Healthcare organizations need reliable and secure networks to manage patient data and critical medical devices, benefiting from Cisco's assurance capabilities and consistent software updates for compliance and operational integrity.
Retail & Hospitality
Retail and hospitality businesses rely on stable networks for point-of-sale systems, guest Wi-Fi, and inventory management, where DNA Essentials can automate network operations and enhance user experience.
Manufacturing & Industrial
Manufacturers benefit from network segmentation and automation provided by DNA Essentials to secure operational technology (OT) environments and improve production efficiency through reliable connectivity.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software suite that provides foundational capabilities for intent-based networking, including network automation, policy, and assurance for small to medium-sized networks.
What does 'Solution Support' cover?
Solution Support typically includes access to software updates, patches, and technical assistance from the vendor for the licensed product. Specifics are detailed in the support contract.
How does this license apply to my network?
This license enables specific features within Cisco's Digital Network Architecture for your network devices, managed via a cloud platform. The support contract ensures you can maintain and get help with this licensed software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.