Cisco DNA Essentials Cloud Licensing Support, 5 Year Term
This 5-year Cisco DNA Essentials Cloud Licensing support contract ensures your business network remains operational and secure with continuous access to software updates and technical assistance.
- Extended Coverage: Gain 5 years of dedicated support for your Cisco DNA Essentials Cloud licenses, safeguarding your investment.
- Software Assurance: Maintain access to the latest software features, security patches, and performance enhancements.
- Technical Expertise: Receive timely assistance from Cisco's support engineers for issue resolution and configuration guidance.
- Operational Continuity: Minimize downtime risk and ensure your network infrastructure functions reliably with proactive support.
Product Overview
Product Overview
This offering provides a 5-year term of Cisco Solution Support for Cisco DNA Essentials Cloud Licensing. It ensures that your essential network software remains current, secure, and fully supported throughout the contract period, enabling consistent performance and access to critical updates.
Designed for businesses utilizing Cisco's software-defined networking capabilities, this support contract is ideal for IT Managers and IT Professionals overseeing SMB and mid-market network infrastructures. It integrates into your existing environment, providing a critical layer of assurance for your core network operations.
- 5-Year Support Term: Lock in essential software support for an extended period, providing budget predictability.
- Cloud Licensing Assurance: Guarantees continued access to and support for your Cisco DNA Essentials cloud-based licenses.
- Software Updates & Patches: Receive timely delivery of software updates, security patches, and bug fixes.
- Technical Assistance: Access expert support for troubleshooting, configuration assistance, and issue resolution.
- Compliance & Security: Helps maintain compliance with security standards and protects against emerging threats through updated software.
This 5-year Cisco DNA Essentials Cloud Licensing support is the right choice for SMB and mid-market teams seeking reliable network operations and predictable software lifecycle management.
What This Enables
Continuous Software Access and Updates
Enable teams to always operate with the latest software features and security patches. Streamline network management by ensuring all devices are running current, supported versions of Cisco DNA Essentials.
cloud-managed networks, software-defined networking, network operations centers, IT infrastructure management
Proactive Issue Resolution and Technical Support
Automate the process of receiving expert assistance for network issues. Minimize downtime by ensuring rapid access to Cisco's technical support engineers for troubleshooting and problem-solving.
business continuity planning, IT support desks, network performance monitoring, critical business operations
Long-Term Licensing Compliance and Predictability
Streamline compliance efforts by maintaining valid support for essential software licenses. Provide budget predictability with a fixed 5-year support term, avoiding unexpected renewal costs.
IT asset management, financial planning, regulatory compliance, long-term technology roadmaps
Key Features
5-Year Support Term
Provides long-term operational certainty and budget predictability for essential network software.
Cisco DNA Essentials Cloud Licensing
Ensures access to and support for Cisco's core software-defined networking capabilities in a cloud-managed environment.
Software Updates and Patches
Keeps your network secure and performing optimally with the latest features and critical fixes.
Technical Assistance Center (TAC) Access
Offers expert troubleshooting and issue resolution to minimize network downtime.
Subscription Billing Model
Allows for predictable operational expenses spread over the contract duration.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure continuous transaction processing, making ongoing software support critical.
Healthcare & Life Sciences
Healthcare providers must maintain secure, reliable network operations to support patient care systems and comply with strict data privacy regulations like HIPAA.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and IT systems, where downtime can halt production and incur significant financial losses.
Legal & Professional Services
Law firms and professional service organizations handle confidential client information and require robust, secure networks to maintain client trust and operational efficiency.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides technical support for Cisco software and integrated solutions. It ensures you have access to expertise and updates to keep your network running smoothly and securely.
What does 'DNA Essentials Cloud' refer to?
DNA Essentials Cloud refers to Cisco's foundational software suite for enabling software-defined networking capabilities, delivered and managed through a cloud-based platform.
Is this a perpetual license or a subscription?
This is a support contract for a cloud license, provided on a subscription basis for a 5-year term. The underlying license itself may have a different term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.