Cisco DNA Essentials OnPrem License Support Enhanced, 5 Years
This 5-year enhanced support subscription for Cisco DNA Essentials OnPrem licenses ensures your network infrastructure remains operational and up-to-date.
- Extended Coverage: Gain 5 years of enhanced support for your Cisco DNA Essentials OnPrem software license, ensuring long-term operational continuity.
- Proactive Updates: Access critical software updates and patches to maintain security posture and optimize network performance throughout the license term.
- Technical Expertise: Entitlement to expert technical assistance for troubleshooting and issue resolution, minimizing potential downtime.
- Compliance Assurance: Maintain compliance with software licensing requirements and vendor support mandates for your Cisco network devices.
Product Overview
Product Overview
This is a 5-year subscription for enhanced support on Cisco DNA Essentials OnPrem software licenses. It provides access to critical software updates, technical assistance, and ensures the continued operation and optimal performance of your Cisco networking environment.
Designed for businesses utilizing Cisco's DNA Essentials software on-premises, this support contract is ideal for IT Managers and IT Professionals responsible for maintaining network stability and security. It integrates directly with your existing Cisco infrastructure, offering peace of mind and predictable operational costs.
- Software Updates: Receive regular software updates and bug fixes to enhance security and functionality.
- Technical Support: Access to Cisco's expert technical support for issue resolution and guidance.
- License Compliance: Ensures your software deployment remains compliant with vendor licensing agreements.
- Operational Continuity: Minimizes network downtime through timely support and maintenance.
- Predictable Costs: Subscription-based billing provides clear budgeting for IT support expenses.
This 5-year enhanced support subscription is the right choice for SMB and mid-market teams seeking reliable, long-term operational stability for their Cisco network investments.
What This Enables
Access to Critical Software Updates
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Essentials software. This ensures the network remains protected against emerging threats and operates with optimal functionality.
on-premises software deployment, managed network infrastructure, business continuity planning, IT asset lifecycle management
Expert Technical Assistance
Streamline troubleshooting and issue resolution by providing IT staff with direct access to specialized Cisco technical support. This reduces internal resource strain and accelerates problem-solving to minimize network disruptions.
business-critical network operations, IT support resource constraints, proactive network maintenance, incident response planning
Long-Term Operational Stability
Automate the renewal process for essential network software support, guaranteeing uninterrupted operation for a 5-year term. This provides predictable IT budgeting and eliminates the risk of support lapses.
long-term IT strategy, predictable operational expenses, core business network infrastructure, risk mitigation
Key Features
5-Year Subscription Term
Provides long-term peace of mind and predictable budgeting for essential network support.
Enhanced Support Level
Access to expert technical assistance to quickly resolve issues and minimize network downtime.
Software Updates and Patches
Keeps your Cisco DNA Essentials software secure, up-to-date, and performing optimally.
OnPremises Software Licensing
Supports your existing on-premises Cisco network infrastructure directly.
Cisco Vendor Support
Leverages the expertise of the original equipment manufacturer for critical network components.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to handle sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous Cisco support essential.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure uninterrupted access to patient data and critical systems, necessitating robust and supported network infrastructure.
Manufacturing & Industrial
Industrial environments rely on stable and secure networks for operational technology (OT) and IT integration, where downtime can lead to significant production losses and safety risks.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information and require secure, reliable network connectivity to maintain client trust and operational efficiency.
Frequently Asked Questions
What is Cisco DNA Essentials OnPrem?
Cisco DNA Essentials is a software suite designed to simplify the management and operation of Cisco networks. 'OnPrem' indicates it is installed and run on your own servers, not in the cloud. This license provides the core capabilities for network automation and policy enforcement.
What does 'Enhanced Support' mean?
Enhanced support typically includes access to technical experts, faster response times, and potentially advanced troubleshooting resources compared to basic support. It ensures you receive timely assistance when network issues arise.
Why is a 5-year term important?
A 5-year term provides long-term assurance for your network's operational continuity and security. It locks in support costs, simplifies IT budgeting, and ensures you have continuous access to necessary updates and vendor assistance throughout the lifecycle of your Cisco investment.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.