Cisco DNA Essentials OnPrem License Support 5 Year
This 5-year Cisco DNA Essentials OnPrem license support ensures your business network has continuous access to critical software features and vendor assistance.
- Coverage for Software Updates: Access to the latest Cisco DNA Essentials software releases and patches to maintain optimal performance and security.
- Technical Support Access: Entitlement to expert Cisco technical assistance for troubleshooting and issue resolution related to your DNA Essentials software.
- License Compliance: Ensures your organization remains compliant with Cisco licensing terms, avoiding potential penalties or service disruptions.
- Extended Operational Assurance: Protection against unforeseen software-related issues, guaranteeing continued operation of network management capabilities.
Product Overview
Product Overview
This offering provides 5-year Cisco Solution Support for your on-premises Cisco DNA Essentials software license. It ensures you receive ongoing access to software updates, critical bug fixes, and expert technical assistance directly from Cisco for the duration of the term.
Designed for businesses that manage their own IT infrastructure, this support contract is ideal for IT Managers and IT Professionals overseeing networks that utilize Cisco DNA Essentials for network automation, policy enforcement, and visibility. It integrates with your existing on-premises hardware and software stack.
- Software Entitlement: Grants access to all software updates, upgrades, and new feature releases for Cisco DNA Essentials.
- Technical Assistance Center (TAC): Provides direct access to Cisco's expert support engineers for troubleshooting and problem resolution.
- 24x7x365 Support: Offers round-the-clock availability for critical issues, minimizing downtime for your business operations.
- Proactive Defect Resolution: Ensures critical bugs and security vulnerabilities are addressed promptly through software patches and updates.
- License Management: Facilitates compliance with Cisco's licensing policies, simplifying software asset management.
This 5-year support contract is the right choice for SMB and mid-market teams seeking reliable, vendor-backed assistance for their Cisco DNA Essentials on-premises software.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco DNA Essentials software. This ensures optimal performance and reduces vulnerabilities within the network environment.
on-premises software deployment, network management, IT operations continuity, software asset management
Expert Technical Support for Network Issues
Streamline troubleshooting by providing direct access to Cisco's Technical Assistance Center (TAC) for prompt resolution of software-related network problems. This minimizes downtime and impact on business operations.
internal IT support, network infrastructure management, business continuity planning, critical system uptime
Maintain Licensing Compliance
Automate the process of staying compliant with Cisco's software licensing terms and conditions for on-premises deployments. This avoids potential audits, penalties, or service interruptions.
software licensing, regulatory adherence, IT governance, risk mitigation
Key Features
5-Year Solution Support Term
Provides predictable budgeting and long-term assurance for your Cisco DNA Essentials software investment.
Access to Software Updates and Upgrades
Ensures your network management platform remains current with the latest features, security patches, and performance enhancements.
Cisco Technical Assistance Center (TAC) Access
Offers direct access to expert engineers for rapid troubleshooting and resolution of software-related issues, minimizing downtime.
Bug Fixes and Security Vulnerability Patches
Protects your network from known exploits and operational issues by providing timely fixes from the vendor.
On-Premises Software Licensing
Supports businesses managing their own IT infrastructure with essential network control and visibility tools.
Industry Applications
Manufacturing & Industrial
Reliable network operations and security are critical for industrial control systems and production lines, making continuous software support essential for uptime and compliance.
Finance & Insurance
Strict regulatory compliance and the need for high availability make vendor-backed support for network management software vital to protect sensitive data and ensure uninterrupted service.
Healthcare & Life Sciences
Maintaining secure and compliant network infrastructure is paramount for patient data protection (HIPAA) and operational continuity in healthcare facilities.
Education & Research
Educational institutions require robust and secure network management to support a large user base and diverse applications, benefiting from consistent vendor support.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software license that provides foundational capabilities for intent-based networking, including network automation, policy enforcement, and basic network analytics for Cisco environments.
What does 'OnPrem' mean for this license?
OnPrem indicates that the software is installed and managed within your own data center or network infrastructure, rather than being a cloud-hosted service.
Why is 5-year support important?
A 5-year support term provides long-term assurance, predictable costs, and continuous access to updates and expert assistance, crucial for maintaining a stable and secure network environment over an extended period.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.