Cisco DNA Essentials On-Prem License Support - 1 Year
Maintain optimal performance and security for your Cisco network with 1-year support for DNA Essentials On-Prem licenses, ensuring uninterrupted operations and access to essential features.
- Access to Technical Support: Get expert assistance for your Cisco DNA Essentials On-Prem software, resolving issues quickly to minimize downtime.
- Coverage for Software Updates: Entitlement to receive critical software updates, patches, and new feature releases to keep your network secure and efficient.
- Protection Against Operational Disruptions: Ensure business continuity by having support readily available for any software-related challenges that may arise.
- Entitlement to Essential Features: Maintain access to the full suite of features enabled by your DNA Essentials license without interruption.
Product Overview
Product Overview
This offering provides 1-year of Cisco Solution Support for DNA Essentials On-Prem software licenses, covering up to 100 million endpoints. It ensures your business has access to the necessary technical assistance and software updates to maintain the functionality and security of your Cisco network infrastructure.
Designed for businesses that manage their own IT environments, this support contract is ideal for IT Managers and IT Professionals overseeing networks within SMB and mid-market organizations. It integrates with your existing Cisco hardware and software deployments, providing a critical layer of operational assurance.
- Software Assurance: Guarantees access to the latest software updates and patches for enhanced security and performance.
- Technical Expertise: Provides direct access to Cisco's skilled support engineers for troubleshooting and issue resolution.
- License Compliance: Ensures your software usage remains compliant with Cisco's licensing terms.
- Operational Continuity: Minimizes the risk of downtime by offering timely support for software-related incidents.
- Feature Enablement: Confirms continued access to the capabilities unlocked by your DNA Essentials license.
This Cisco support contract is the right choice for SMB and mid-market teams needing reliable access to technical assistance and software updates for their on-premises network management solutions.
What This Enables
Access to Technical Support for Software Issues
Access to expert technical assistance from Cisco engineers to troubleshoot and resolve issues impacting your Cisco DNA Essentials On-Prem software. This ensures rapid problem resolution and minimizes business disruption.
on-premises software deployment, internal IT management, network operations, business continuity planning
Coverage for Software Updates and Patches
Entitlement to receive regular software updates, security patches, and feature enhancements for your Cisco DNA Essentials On-Prem license. This keeps your network secure and operating with the latest capabilities.
software lifecycle management, security posture maintenance, operational efficiency, regulatory compliance
Protection Against Operational Downtime
Protection against unexpected software failures or performance degradation that could lead to network downtime. Proactive support ensures your critical business operations remain uninterrupted.
business-critical applications, high-availability networks, risk mitigation strategies, IT service level agreements
Key Features
Cisco Solution Support
Provides access to specialized technical support for your Cisco software, ensuring quick resolution of complex issues.
Software Updates and Upgrades
Ensures your software is current with the latest security patches and feature enhancements, improving performance and reducing vulnerabilities.
1-Year Term
Offers a defined period of assured support and access, allowing for predictable IT budgeting and operational planning.
On-Premises Licensing
Supports software deployed directly within your own data center or network infrastructure, providing full control over your environment.
100 Million Endpoint Capacity
Scales to support very large network environments, providing robust management capabilities for extensive deployments.
Industry Applications
Manufacturing & Industrial
Manufacturing environments rely on stable and secure network operations for production lines and IoT devices, making continuous software support critical for uptime and efficiency.
Finance & Insurance
Financial institutions require robust security and compliance, necessitating timely software updates and expert support to protect sensitive data and maintain regulatory adherence.
Healthcare & Life Sciences
Healthcare organizations depend on reliable network connectivity for patient care systems and data management, where software support is essential to prevent disruptions and ensure data integrity.
Education & Research
Educational institutions manage large, complex networks supporting numerous users and devices, requiring consistent software performance and readily available support to maintain learning and research operations.
Frequently Asked Questions
What is Cisco DNA Essentials On-Prem?
Cisco DNA Essentials On-Prem is a software license that provides foundational capabilities for network automation, policy enforcement, and visibility within your on-premises Cisco network infrastructure.
What does 'Solution Support' mean for this license?
Solution Support means you get access to Cisco's technical experts who can help troubleshoot and resolve issues related to the software functionality and its integration within your network environment.
Why is a support contract important for software licenses?
A support contract ensures you receive critical software updates, security patches, and technical assistance, which are vital for maintaining network stability, security, and compliance. It prevents operational disruptions and ensures you can utilize the full capabilities of your software.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.