Cisco DNA Essentials On-Prem License Support, 1 Year
This 1-year Cisco DNA Essentials On-Prem license support subscription ensures your network software remains operational and up-to-date.
- Coverage: Entitlement to software updates, patches, and technical assistance for Cisco DNA Essentials.
- Term: 1-year subscription providing continuous access to support resources and software enhancements.
- Value: Maintains network stability and security by ensuring access to the latest software versions and expert support.
- Compliance: Helps meet operational requirements by guaranteeing access to vendor-supported software.
Product Overview
Product Overview
This offering provides 1-year of Cisco Solution Support for your on-premises Cisco DNA Essentials software licenses. It ensures you have access to essential technical support, software updates, and patches, maintaining the health and functionality of your network infrastructure.
IT Managers and IT Professionals in small to mid-sized businesses utilize this support to guarantee the continuous operation of their Cisco networking software. It integrates directly with their existing on-premises Cisco hardware and software deployments, providing a critical layer of operational assurance.
- Software Updates: Access to the latest feature releases and security patches for Cisco DNA Essentials.
- Technical Support: Entitlement to expert assistance for troubleshooting and issue resolution.
- License Compliance: Ensures your software usage is compliant with Cisco's licensing terms.
- Operational Continuity: Minimizes downtime risk by providing timely support and software maintenance.
- On-Premises Focus: Specifically designed for businesses running Cisco DNA Essentials within their own data centers.
This Cisco support subscription is the right choice for SMB and mid-market teams needing reliable access to software updates and expert technical assistance.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain their Cisco DNA Essentials software at the latest versions. This ensures access to new features and critical security patches, enhancing network performance and protection.
on-premises software deployment, network management, IT operations continuity, software lifecycle management
Entitlement to Expert Technical Support
Provide IT professionals with direct access to Cisco's technical support resources for troubleshooting. This expedites issue resolution, minimizing potential network disruptions and impact on business operations.
network infrastructure management, IT support escalation, business-critical applications, operational uptime
Protection Against Licensing Lapses
Ensure your Cisco DNA Essentials software remains compliant and fully supported throughout the subscription term. This avoids potential penalties or service interruptions associated with expired support contracts.
software asset management, IT compliance, operational budgeting, vendor relationship management
Key Features
1-Year Cisco Solution Support
Provides continuous access to essential technical assistance and software updates for your Cisco DNA Essentials on-premises licenses.
Software Updates and Patches
Ensures your network management software is up-to-date with the latest features and security enhancements, reducing vulnerabilities.
Technical Assistance Center (TAC) Access
Grants entitlement to expert support for troubleshooting and resolving network software issues, minimizing downtime.
On-Premises Software Licensing
Specifically designed for businesses running Cisco DNA Essentials within their own data center or server room environments.
License Compliance Assurance
Helps maintain adherence to Cisco's licensing terms and support requirements, avoiding potential compliance issues.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure network infrastructure, making continuous support and timely software updates for network management tools critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations depend on reliable network connectivity for patient care systems and data management, necessitating robust support for their IT infrastructure to ensure uninterrupted service and data security.
Manufacturing & Industrial
Industrial environments rely on networked systems for production control and automation, where network stability and security are paramount to prevent costly operational disruptions.
Education & Research
Educational institutions manage complex networks supporting students and staff, requiring consistent performance and security, making ongoing software support essential for maintaining a functional learning environment.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software suite designed for intent-based networking, enabling automation, assurance, and security for enterprise networks. This license is for on-premises deployment.
What does 'Solution Support' mean?
Solution Support provides access to Cisco's technical expertise and resources for troubleshooting and resolving issues related to your Cisco software and integrated solutions.
How long is this support valid?
This specific offering is a 1-year subscription, providing coverage for the duration of the term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.