Cisco DNA Essentials On-Prem License Support, 3 Years
This 3-year Cisco DNA Essentials On-Prem license support ensures your network infrastructure remains compliant and fully functional with essential software capabilities.
- Coverage for Software Updates: Access to the latest features, security patches, and performance enhancements for your Cisco DNA Essentials software.
- Technical Support Access: Entitlement to expert assistance for troubleshooting and issue resolution, minimizing network downtime.
- License Compliance: Maintain adherence to Cisco's licensing terms, avoiding potential penalties or service interruptions.
- Predictable Operations: Protection against unexpected costs associated with out-of-support software versions or critical bug fixes.
Product Overview
Product Overview
This offering provides 3 years of Cisco Solution Support for DNA Essentials On-Prem software licenses, specifically for environments requiring 250 million access points. It ensures you receive ongoing software updates, security patches, and technical assistance directly from Cisco, maintaining the operational integrity and feature set of your network's core management platform.
Ideal for IT Managers and IT Professionals within SMB and mid-market organizations, this support contract integrates directly with your existing Cisco network infrastructure. It is designed for businesses that manage their own on-premises network hardware and software, providing a critical layer of support to keep their operations running smoothly and securely.
- Continuous Software Access: Receive timely updates and new feature releases for Cisco DNA Essentials.
- Proactive Security: Benefit from critical security patches to protect your network from emerging threats.
- Expert Technical Assistance: Gain access to Cisco's support engineers for issue resolution.
- License Management: Ensure your software deployment remains compliant with vendor terms.
- Operational Stability: Minimize risks associated with unsupported software versions.
Maintain optimal network performance and security with essential Cisco software support tailored for your business operations.
What This Enables
Access to Software Updates and Patches
Access to the latest software releases, feature enhancements, and critical security patches for Cisco DNA Essentials. This ensures your network management platform is always up-to-date, secure, and performing optimally.
on-premises network management, software lifecycle management, security posture maintenance
Entitlement to Expert Technical Support
Entitlement to direct technical assistance from Cisco engineers for troubleshooting complex network issues. This coverage minimizes downtime and accelerates problem resolution, keeping your business operations uninterrupted.
network operations continuity, IT issue resolution, critical infrastructure support
Protection Against Licensing Lapses
Protection against potential compliance issues and service interruptions due to expired or unsupported software licenses. This ensures your network adheres to vendor licensing agreements, avoiding unexpected costs or operational halts.
software license compliance, vendor relationship management, operational risk mitigation
Key Features
Cisco DNA Essentials On-Prem Software
Provides foundational network automation and assurance capabilities for your on-premises infrastructure.
3-Year Subscription Term
Offers predictable budgeting and long-term access to software features and support.
Solution Support
Grants access to Cisco's technical expertise for issue resolution and software updates.
On-Premises Deployment
Suitable for organizations managing their network infrastructure directly within their own data centers or facilities.
250 Million Access Point Capacity
Scales to support large and complex network environments with a high density of connected devices.
Industry Applications
Manufacturing & Industrial
Reliable network operations are critical for production lines and supply chain management, requiring consistent software performance and rapid support for Cisco-based infrastructure.
Finance & Insurance
These sectors demand high levels of network security and uptime to protect sensitive data and ensure continuous service delivery, making ongoing software support and compliance essential.
Healthcare & Life Sciences
Maintaining secure and available network connectivity is vital for patient care systems and data management, necessitating robust support for network infrastructure software.
Education & Research
Educational institutions rely on stable and secure network access for students and staff, requiring consistent performance and timely updates for their IT systems.
Frequently Asked Questions
What is Cisco DNA Essentials?
Cisco DNA Essentials is a software suite that provides foundational capabilities for network automation, assurance, and security for Cisco networks. It helps simplify network management and improve operational efficiency.
What does 'On-Prem' mean for this license?
On-Prem means the software is installed and managed within your own IT infrastructure, rather than being hosted in the cloud by Cisco. This license is for that deployment model.
What is included in Cisco Solution Support?
Cisco Solution Support typically includes access to software updates, security patches, and technical assistance from Cisco engineers to help resolve issues with the licensed software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.